Posted:
7/9/2026, 5:42:17 AM
Location(s):
Wilmington, North Carolina, United States ⋅ North Carolina, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Workplace Type:
On-site
PRIMARY JOB DUTIES
1. Organizes and coordinates activities of the clinical team.
2. Works professionally and efficiently to maintain team communication.
3. Organizes and performs work effectively and efficiently.
4. Maintains and promotes customer satisfaction.
5. Effectively demonstrates the mission, vision and values of the Agency on a daily basis.
JOB SPECIFICATIONS
1. Education: High school graduation. Medical terminology, computer training.
2. Licensure / Certifications: None
3. Experience: Two years work experience in an office setting, medical office setting preferred, computer knowledge, word processing.
4. Essential Technical/Motor Skills: Working knowledge of Microsoft Word, Excel, E-mail, command of English and grammar functions. Strength in medical terminology preferred.
5. Interpersonal Skills: Excellent interpersonal skills required. Teamwork and communication skills essential. Demonstrates excellent customer service skills.
6. Essential Physical Requirements: Long periods of sitting for phones and data entry, walking, lifting and carrying files, reaching.
7. Essential Mental Abilities: Must be able to prioritize . Must possess good organizational skills. Ability to concentrate with large volumes of phone calls, good judgment, ability to follow procedures, ability to work independently and with interruptions.
8. Exposure to Hazards: Office environment, toner for office machines, high pitch of printers. Long periods of phone work, which may include headset.
9. Other - Hours of Work: 40 hour week, Monday - Friday. Overtime may be required during peak workloads or increase in volume.
Website: https://wellcarehealth.com/
Headquarter Location: Wilmington, North Carolina, United States
Employee Count: 251-500
Year Founded: 1987
IPO Status: Private
Industries: Health Care ⋅ Home Health Care
Visa Sponsorship: Sponsors work visas