Creates Customer Accounts

• Receives Credit Applications to create new account

• Checks application for completeness

• Logs application in tracking tool (e.g. KMS) for Data Steward approval/s

• Records customer details in SAP.

• Links new accounts to PBL master and deactivates old accounts.

• Files application documents.

• Generates reports of all changes and validates.

Maintain Customer Accounts

Maintains following areas on the customer master:

• Extension of existing accounts to new sales areas.

• Customer contact details.

• Banking details.

• Company Code (FI) Data

• Sales area data.

• Shipping data.

• Billing data.

• Partner functions.

• Generates reports of all changes and validates.

Operational Excellence and Compliance

• Participates in all safety programs (LPS, Wellnomics, and Stop Work Authority) and demonstrates operational excellence and AE values.

• Completes all required training and Corporate Compliance functions when required.

General Administrative and Service Center Support

• General Administrative and Service Centre Support

• Maintenance and organisation of CM Group Mailbox

• Continuous validation and verification of Customer Master data base.

• Learn and assist with other Service Centre activities. (e.g. Customer Communication, AE Connect, StarCard support, etc.)

Organisational Capability

• Participate in business initiatives which involve changes or enhancements to the Customer Master process (e.g. development of the BM Rebates Automation program).

• Participate in Projects involving the Customer Master Data Base as a key element.

Professional Qualification and Certifications:  

• Degree, Diploma in BCom, Sales and Marketing or equivalent would be advantageous

• Extensive SAP knowledge and experience

• Computer skills – proficient with Microsoft Word and Excel

Work Experience:

• 3 to 5 years exposure in a Master Data SAP environment

• Proven collaboration with BU’s across greater organization to ensure alignment and quality service at all times

Knowledge and skills:

• Leadership Skills:

  • Decisiveness

  • Integrity

  • Relationship building 

  • Problem-solving

  • Dependability

  • Conflict resolution

• Excellent AE organizational savvy

• Ability to deal with multi-tasking and work in a dynamic environment

• Time management skills

• Demonstrate customer relationship building and management skills

• Able to demonstrate a continuous improvement mind-set

• Strong customer service ethic and ability to understand, meet and champion customer’s needs, while adhering to Astron Energy’s policies and procedures.

• Excellent verbal and written communicating skills

• Computer skills – proficient with Microsoft word and Excel

• Analytical, efficient and thorough

Application deadline:

13 November 2025