Social Worker

Posted:
9/17/2025, 6:50:25 AM

Location(s):
Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Job Profile Summary
Role:

The Clinical Social Worker (CSW) provides and coordinates a wide range of social services to patients and their families. Works with patients/families to help them manage the physical, social and emotional aspects of illness, death and dying.

Qualifications: 

  • Masters degree in Social Work (CSWE accredited) 

  • Employees working in Florida require current Florida LCSW

  • Employees working in Georgia require current Georgia LCSW 

  • Experience in palliative care, hospice or other health care setting  

  • Familiarity with and working knowledge of the concepts and practices of death and dying with children and adults 

  • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system  

  • Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload 

  • Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations 

  • Mobile Driver - Valid driver's license and automobile insurance per Company policy 

  • Ability to travel to off-site locations 

  • Ability to physically access any home, hospital, nursing home, and ALF (i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.) 

  • Ability to work in a team environment and intervene appropriately 

 

Competencies: 

  • Satisfactorily complete competency requirements for this position. 

 

Responsibilities of all employees:  

  • Represent Company professionally at all times through care delivered and/or services provided to all clients. 

  • Must demonstrate high ethical standards in areas of the company’s mission, confidentiality, sensitivity, and flexibility. 

  • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.  

  • Comply with company policies, procedures and standard practices. 

  • Observe company's health, safety and security practices. 

  • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within company. 

  • Use resources in a fiscally responsible manner. 

  • Promote company through participation in community and professional organizations. 

  • Participate proactively in improving performance at the micro and macro levels. 

  • Improve own professional knowledge and skill level. 

  • Advance electronic media skills. 

  • Support company research and educational activities. 

  • Share expertise with co-workers both formally and informally. 

  • Participate in Quality Assessment and Performance Improvement activities as appropriate. 

 

Job Responsibilities: 

  • Collaborates with Social Services leadership about social services issues to ensure compliance with Standards and Regulations (i.e., ACHA, NASW, Joint Commission, NHPCO, etc.). 

  • Performs psychosocial assessments and makes appropriate referrals. 

  • Assesses the psychosocial aspects of care for patients and their families as well as bereaved children, adults, and families in accordance with the Organization’s policy. 

  • Utilizes advanced practice social work skills to engage patients and families who are in crisis, exhibiting problems with coping, and/or who are at high risk for complicated psychosocial reactions. 

  • Provides or makes referrals for appropriate patient/family counseling and initiation of case management interventions necessary for resolving issues and maintaining Plan of Care. 

  • Empowers patients/families to negotiate with resource providers and make decisions on their own behalf. 

  • Provides appropriate anticipatory grief and bereavement counseling and initiates interventions necessary for resolving problem issues and maintaining Plan of Care. 

  • Maintains assessment and intervention documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal and appropriateness of intervention. 

  • Evaluates bereavement needs, including making condolence calls, evaluating risk and coordinating the Plan of Care. 

  • Works with employees to coordinate the provision of concrete services, to direct patient visits and attend interdisciplinary care meetings. 

  • Performs other duties as assigned. 

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.