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Job Summary:
As a Marketing and Customer Analytics Consultant, you will lead the design, implementation, and optimization of analytics solutions for clients. Your role will involve conducting user experience assessments, managing data processes, and delivering actionable insights to improve marketing initiatives and customer journeys.

Roles & Responsibilities:

• Conduct user experience assessments on websites/apps and provide recommendations to optimize analytics stacks.

• Gather business requirements and translate complex functional, technical, and business needs into architectural designs and solution blueprints.

• Manage processes for capturing, storing, using, and tracking online activity data from multiple channels.

• Use consultative skills, business knowledge, and technical expertise to integrate analytics technologies into clients’ digital platforms and achieve business results.

• Analyze integration aspects between web analytics and allied systems like websites, apps, campaign managers, audience managers, Firebase, and tag managers.

• Plan and design digital analytics/clickstream data inclusion in customer 360 views and provide frameworks, solutions, architectures, and roadmaps for clients.

• Understand customer journeys and current trends to provide recommendations for improving marketing initiatives, personalization, and advertising strategies.

• Identify, scope, and partner with technology solution providers and marketing agencies to deliver tailored solutions.

• Work with technology teams to orchestrate and implement integrations, including API-based integrations.

• Understand and convey the impact of regulations like HIPAA, CCPA, and GDPR on marketing channels.

• Mobilize and organize across multiple stakeholders and projects with strong project management skills.

• Drive business development efforts and thought leadership in the digital marketing platform space.

Professional & Technical Skills:

• Must Have Skills: website/app and marketing analytics tools like Adobe Analytics (Priority), Adobe Target, Google Analytics, Adobe CJA, NetInsight, Appsflyer, WebTrends, Optimizely, SEMRush, and Firebase.

• Hands-on experience in delivering and executing technical/functional design solutions.

• Good to Have Skills: Experience with tag management platforms (GTM, Adobe Launch, Tealium), Ads conversion pixels, DMPs, and visualization tools like Tableau, PowerBI, and Google Data Studio.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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