Equipment Coordinator

Posted:
8/7/2024, 5:00:00 PM

Location(s):
Lake Saint Louis, Missouri, United States ⋅ Missouri, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
On-site

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

The Equipment Coordinator is a member of the MTM finance department and is responsible for the repair, maintenance, and set-up of IT equipment to support business needs. This position will work closely with the Asset and Inventory Control team members providing accurate, timely communications to both internal and external customers and prioritize tasks to support the business. The Equipment Coordinator will also manage end-of-life disposition of equipment as necessary.

This position is located onsite at our Lake St. Louis office.

What you’ll do:

  • Primary contact for repair and maintenance of all IT assets
  • Provide IT equipment setup for local office sites
  • Responsible for maintenance and service of IT equipment
  • Troubleshoot and repair computers, phones, headsets and other peripherals
  • Respond to ticket, email and telephone support requests
  • Adhere to inventory procedures to maintain timely and accurate data
  • Maintains accurate record keeping for individual repairs
  • Act as a liaison between the IT department and other departments throughout the organization to provision and support equipment needs
  • Provides excellent customer service to internal and external contacts
  • Maintain a clean and safe work area and update supplies as needed
  • Lead special projects and implementations as required by management

What you’ll need:

Experience, Education & Certifications:

  • High school diploma or G.E.D.
  • 1+ years’ prior experience troubleshooting and repair of IT equipment required

Skills:

  • Experience troubleshooting computers, phones, headsets and other peripherals
  • Experienced in computer hardware, installation, maintenance and repair
  • Provide exceptional customer service to both internal and external customers
  • Able to work independently and within a team
  • Excellent communication skills
  • Working knowledge of MS Office
  • Must have good organizational skills

What’s in it for you:

  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities

Salary Min: $24.00

Salary Max: $24.00

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer.  MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.  If you are in need of accommodations, please contact MTM’s People & Culture.