HR Business Partner

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. 

 Get to know the business

It is the department of a company that is responsible for finding, selecting, recruiting and training people who apply for a job, as well as managing the benefits or benefits granted to them.

The Human Resources department is a vital part of any company, since its work is carried out in tandem with the changes that arise and in the search for growth, at the same time as it works to find quality employees for the required purposes.

This area, regardless of the size of the company, must work to increase employee productivity and prevent any situation that harms the work environment, as well as provide compensation, benefits, keep employee benefits in order and in accordance with the law. employees and even handle personnel layoffs.

About the role

The Human Resources leader is the one who will manage the company that has the most suitable and qualified personnel, who are well paid, seek the greatest number of benefits and establish functions so that each member of the company does their best work. in compliance with the organization's objectives.

To carry out good human resources management, it is also necessary to have extensive knowledge of the industry in which one works and to have the leadership capacity of the personnel in charge.

The key here is to recognize the importance of this department, since if it is not managed effectively it will be difficult for the organization to achieve success.

• Plan Archive monthly and biweekly payroll processes for: Salaries and Salaries
• Coordinate and Execute Socialist Cestatickets, Public Services, Advance of Profits, Social Benefits, Advance of Social Benefits, Vacations, Vacation Bonuses and special payrolls.
• Carry out effective calculations of social benefits, utilities, pension plan.
• Prepare and ensure personnel settlement calculations.
• Prepare single accounting closing, list of personnel statistics.
• Receive and review correspondence addressed to Human Resources Management.
• Keep processes updated with government entities such as: FAOV, SSO, INCES, CONAPDIS, Ministry of Labor, Income Tax and Sudeaseg.
• Maintain an updated list of employees to report monthly to the different departments (Finance, Administration, Systems).
• Manage the health plan, Life Policy and Funeral Services Policy and personal accidents.
• Preparation of the newsletter for employees of the monthly programming of Human Resources Management.
• Preparation of payment orders for suppliers and benefits, as well as their creation and search for the necessary documents to join the company.
• Inform the benefits department of updates, renewals and any other eventuality that may arise.
• Provide support in other Human Resources subsystems when the case warrants it.
• Define strategies that ensure balance and contribute to the continuity of processes.
• Keep internal and external auditors informed of the documentation when the corresponding audits are carried out and support the departments as needed.
• Evaluate and ensure the execution of staff training and development programs.
• Guarantee the preparation, review and updating of organizational charts.
• Participate in the logistics of any event held by the company (mother's day, father's day, worker's day, Christmas breakfast, end of year event, women's day, recognition for years of service, toys for employees' children in December , monthly birthday reminders).
• Keep payroll and holiday calendars up to date.
• Keep your supervisor informed of the different activities carried out with weekly meetings.
• Support in searching for vacancies within the organization.
• Enforce policies related to human resources.
• Develop guidelines for an organizational culture and climate.
• Support regional Human Resources reports.
• Ensure the proper development of employee activities.
• Regional Reports (Global Tax Controversy, Global Tax Payers, RTP).
• Keep surveys sent by Mercer updated for salary studies in local and hard currency.
• Provide work certificates to active and inactive employees as requested.
• Keep files updated with up-to-date documents.
• Prepare the Human Resources management budget annually.
• Send regional Kpi and scorecard reposts.
• Follow up on regional guidelines, such as: uploading objectives, updating data, talking to supervisors in Workday.
• Ensure compliance with office hours, dress code for employees.

What we’re looking for:

• Bachelor's degree in Human Resources Administration, Industrial Relations or related degree.
• More than 3 years of experience relevant to the work area related to customer service, human resources.
• Flexible, adaptable schedules and time availability with prior notification.
• Exceptional communication (written and verbal) and interpersonal skills with the ability to interact effectively within and across departments.
• Exceptional attention to detail and precision.
• Ability to plan and organize work with maximum supervision.
• Experience in quality metrics is desirable.
• Demonstrated experience in Human Resources management, proactive problem-solving ability with a solution-oriented attitude.
• Ability to collaborate between other departments and teams.
• Bilingual.
• Knowledge of the Infocent system, verifiable.
• Knowledge of Word, Excel and Office in general.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

HR - Human Resources

Seguros American International