Product Specialist

Posted:
7/22/2026, 8:14:07 AM

Location(s):
Ontario, Canada ⋅ Toronto, Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Workplace Type:
On-site

                                                                                    

Job Description: 

The Product Specialist helps customers, industry professionals, and internal resources achieve success with CAST products by serving as a technical advisor, workflow expert, and hands-on production resource. This role blends technical knowledge with creative understanding to guide effective adoption, demonstrate real-world value, and identify opportunities to expand product usage.

Working frequently onsite in active production environments, the Product Specialist delivers demonstrations, configures workflows, conducts training, supports product evaluations, and participates in customer engagements — ensuring CAST solutions perform reliably in the environments where they matter most. As a bridge between customers and internal teams, this role translates field insights into actionable feedback, strengthens product usability, and supports successful implementation across a wide range of real-world productions.

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Business Unit: 

CAST

                                                                                    

Scheduled Weekly Hours:

40

                                                                                    

Number of Openings Available: 

1

                                                                                    

Worker Type: 

Regular

                                                                               

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

 

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

 

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

 

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.