Customer Service Representative

Posted:
9/9/2024, 6:00:30 AM

Location(s):
Lafayette, Indiana, United States ⋅ Indiana, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Bone Dry Roofing is searching for a professional Customer Service Representative to work closely with other team members to provide outstanding service to our customers.

The CSR may handle a high volume of inbound and/or outbound calls and should seek to create a positive experience for each caller. The successful candidate will listen to clients to understand the reason for their call, address all questions or complaints, schedule appointments and provide an accurate and efficient response.  The successful candidate should be customer-focused, detail oriented, and efficient, as well as professional, reliable, knowledgeable, and adaptable.  This is an onsite position for the Lafayette, IN office.
Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact [email protected], and a representative will be in touch.