Senior Manager, Administration & Operations

Are you our “TYPE”?

Monotype Global

Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Monotype Solutions India
Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work® three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales.

Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world’s leading company in fonts. It’s a trusted partner to the world’s top brands and was named “One of the Most Innovative Companies in Design” by Fast Company.

Monotype brings brands to life through the type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world.

As Senior Manager, Administration & Operations, you will have a considerable impact on employee experience and will be responsible for managing the day-to-day operations of the facilities function, ensuring flawless safety of people and assets. You will also be responsible for efficient & timely support to all employees & operations with an uptime of 99.9% This position is crucial in ensuring that the company runs smoothly and efficiently, with a focus on maximizing productivity and minimizing costs. The ideal candidate should have strong leadership, organizational, and communication skills, as well as a solid understanding of business operations.

What we’re looking for:

• 10+ years of experience working in a similar role, with a proven track record of success in both administrative, operations and facility management.
• Supervising the day-to-day operations of the administrative department. Developing, reviewing, and improving administrative systems, policies, and procedures.
• Create a responsive environment within the department with the objective of being highly employee centric and driver to meet internal deadlines, quick TAT on 99% of pending issues.
• Travel services: Effectively manage travel services and ensure smooth services to employees for all International / Domestic Travel requirements – Air/Train Tickets/Road Transportation, Visa, and Relocation Services etc.
• Employee Transport Services: Manage efficient and optimal transport fleet for employee transportation (Home – Office- Home transfers).
• Manage and deliver high quality special Events / Annual Events / Offshore arrangements and Logistics / Inhouse Trainings / Internal & External Conferences / Outings or other Important Events / Meetings.
• Wellness Initiatives: Manage and Support Wellness Activities – Ergonomics, Medical Camps.
• Employee Engagement: Support Employee activities committee and manage logistics for all internal / External employee / Sales teams’ events.
• Employee experience: Controlled & qualified feedback via internal surveys. Additionally, feedback received from employees, clients, vendors, etc. should form a part of the review mechanism.
• Visitor Logistics: Manage visitor logistics for overseas/Domestic Employees visiting offices / Client Visits or Govt inspections / Visits to office premises.
• Forecast AOP and maintain expenses as per allocated Budgets. Forecast and Plan Capital expenditure for next year.
• Process implementation: of systems & procedures on ground to ensure 99.9% uptime on all facilities related support across operations as per pre-determined budgets.
• Cost efficiency: Execution of all support services within the specified budget, work towards a target saving annually (budget v/s actuals).
• Projects Support: Post Project completion, setup, and mobilization of teams for efficiently run facilities in any new building/premise
• Top notch Housekeeping Service Standards, Team performance, Inventory and Supply management.
• Coach, mentor, train and develop facilities team to meet current/future business requirements
• Excellent written and oral communication skills and ability to work in a distributed environment with agility to mould communication for different audiences.
• Strong leadership & team management skills along with excellent organizational & multitasking abilities.
• Knowledge or experience with Github co-pilot.

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Monotype is expanding globally. Proficiency in one or more of the following languages is desirable (not mandatory) for this role: German, Japanese, French, Spanish

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