Sales Specialist and Consultant

Posted:
12/24/2024, 12:23:33 AM

Location(s):
England, United Kingdom ⋅ London, England, United Kingdom

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Consulting ⋅ Sales & Account Management

Sales Specialist and Consultant

Description -

Description

A Global Account Manager (GAM) manages key accounts as an overall account lead responsible for the complete Industrial portfolio, with particular focus on Solutions & Services. Drives strong business performance and manages 1 or 4 accounts spanning multiple account teams, business units and countries. Builds and sustains executive-level relationships, manages account-level profitability and drives growth in HW Supplies, Solution & Services.  Effectively manages and orchestrates the activities of matrix resources required to deliver superior client loyalty. Reports outside the country sales organization but works with and orchestrates local sales resources.

Responsibilities

Client/Account Relationship

Serves as the overall HP lead for assigned account(s)  focusing on all solutions and breakthrough deals of strategic importance

Provides a single face to customers to all Industrial solutions portfolio while representing all aspects of services, products, and solutions

Builds and sustains strong relationships with C-level and other key Business and operation executives worldwide

Actively engages Executive Sponsor and other Senior HP Executives to build strategic relationships which ensure long-term business opportunities for HP

Business Management

Develops and is accountable for customer key performance indicator (KPI) focusing on longer term customer experience and growth parameters. Drives account team to execute corrective measures where lacking

Helps drive the technology footprint in the account, acts as business partner to the senior executives being an “extension” of the customer’s business management team.

Leads BU activity in support of net new installation & ramp up as well as escalations, and customer communication.

People Management

Manages a virtual team of Account executives, Solutions Arc, ASM, presales and product/service specialists across regions.

Coaches account team members to enable broader and deeper client engagement.

Team Structure

Reports to Global Head, Industrial Strategic Accounts; Indirect report into regional GTM leadership

Supported by Regional Account Manager, Solutions Account Manager, ASM, CSM, ISR, Technical Presales Consultants

Key Interaction

Customer:  CEO, COO, CIO, Business Development Directors, Divisional Presidents, Global Procurement.

Third Party: Channel Partners, media and solution partners,

Internal: Executive Sponsor, Account Manager, Solutions Arc, GBU, country and regional leadership, Marketing, Operations, other internal stakeholders as appropriate

Retention & growth

Global Revenue Quota achievement for complete Industrial Portfolio, if account is a Global Account

Account Profitability and growth

Focus on Supplies and Solutions in Sales Compensation Plan

Effective Retention & growth strategy

Long term alignment with customer business and Ops strategy

Acquisition (if acquisition for either Indigo or PWP)

Clear growth strategy with KOS

Total customer experience; NPS

#LI-POST

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United Kingdom)

Travel -

Relocation -

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Hewlett Packard (HP)

Website: http://www.hp.com/

Headquarter Location: Palo Alto, California, United States

Employee Count: 10001+

Year Founded: 1939

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: Computer ⋅ Consumer Electronics ⋅ Hardware ⋅ IT Infrastructure ⋅ Software