Production Support Engineer

Posted:
12/17/2024, 6:09:35 AM

Location(s):
Fort Worth, Texas, United States ⋅ Texas, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
On-site

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?

The Production Support Engineering team is responsible for the communication and maintenance of engineering information to the factory, suppliers, and contracted labor. This includes consulting on manufacturing processes, engineering deviation approval, drawing and bill of material maintenance, supplier consultation with respect to design intent and manufacturing clarification, and support of build issue root causing and resolution.

How will you make a difference?

As a member of the Production Support Engineering team, your tasks and deliverables will include:

  • Working with NPI (New Product Introduction) and manufacturing teams at the Fort Worth, Texas site to capture and investigate issues identified during prototype ‘rabbit’ locomotive development and near-term production (units 2-5).

  • Researching issues using available computer systems, 3D model interrogation, drawing retrieval system, etc. Contacting appropriate engineer/team members to verify root cause and solution and escalate as required.

  • Maintaining relationships w/ design engineers and product definition group with emphasis on effective communication utilizing all tools available (modulate based on need to include email, telecon, video call, VR, etc.).

  • Communicating findings and possible resolution to responsible Design Engineers and then track same to closure through use of Process Change Request (PCR) module in Reliance.

  • Attending tollgate design review meetings, eCollab sessions, and First Article Inspections as production support engineering reviewer and complete all actions assigned during review by due dates.

  • Compiling and distribution of weekly reports to team members as required.

What do we want to know about you?

  • B.S. in Engineering (Mechanical, Electrical, or related discipline)

  • Minimum 5 years experience

  • 6 Sigma Greenbelt

  • Knowledge of Quality Management Systems and ISO 9001

  • Experience in a Quality role preferred

  • Prior experience as a Production Support Engineer highly preferred

  • Demonstrated critical thinking and problem solving skills

  • Demonstration of soft skills (e.g. effective communication, listening, etc.)

What will your typical day look like? (NOTE: Position is a minimum of 40 hrs/week in the plant. Remote work not allowed due to the in-person support nature of the role).

  • Walking the shop floor to get feedback from Operations personnel on build status and issues

  • Root causing issues and providing solutions using available tools and software (DRS, NX, Teamcenter, Reliance, etc.)

  • Documenting issues in Reliance as Production Change Requests (PCRs)

  • Interfacing with Design Engineers on PCRs

  • Organizing and leading issues meetings with cross-functional stakeholders as needed

  • Verifying implemented solutions resolve issues

  • Attending various meetings and reviews as required to add value to the customer

What about the physical demands of the job?

  • Physical demands include standing, walking, squatting, climbing, reaching, lifting and carrying (up to 50lbs).

  • PPE must be worn to protect against environmental conditions including noise, vibration, dirt & grease, airborne pollutants, slippery surfaces, and potential impacts to face by flying objects or feet by falling objects.

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Relocation assistance may be provided if eligibility requirements are met.

More information on offered benefits, which include health, welfare, and retirement, is available at mywabtecbenefits.com.

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.  

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Wabtec Corporation

Website: https://www.wabteccorp.com/

Headquarter Location: Pittsburgh, Pennsylvania, United States

Employee Count: 10001+

Year Founded: 1872

IPO Status: Public

Industries: Electronics ⋅ Freight Service ⋅ Hardware ⋅ Industrial ⋅ Information Technology ⋅ Manufacturing ⋅ Mining ⋅ Plastics and Rubber Manufacturing ⋅ Transportation