Posted:
4/14/2024, 5:00:00 PM
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
About the Job:
Global Client Service is anchored in a Global Sales organization. We service in 15 languages, providing 24/5.5 coverage to all client types including WLCs, IBs, FCs, and Private/Corporate clients. We are located in Denmark, Belgium, the Czech Republic, China, France, India, Netherlands, Singapore and Switzerland
The Client Service team is a support center assisting Clients on Account, Operations and IT related enquiries and reports; and granting access to Saxo Applications like Trading Platform, Reporting tools, Partner Client Configuration Manager and Partner Client Chat. Client Service is also responsible for digitalizing the Saxo self-help journey and process improvements.
This role will be based in Singapore, working closely with the Client Service team based in Singapore, India and Headquarters, to support the business teams in APAC.
Responsibilities:
Service Level Mandate:
Requirements
We offer an attractive salary and benefits package and the opportunity to be a part of a dynamic and passionate team.
We offer :
We get curious people invested in the world
When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.
We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.
When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!
How to apply :
Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!
Website: https://home.saxo/
Headquarter Location: Copenhagen, Hovedstaden, Denmark
Employee Count: 1001-5000
Year Founded: 1992
IPO Status: Private
Last Funding Type: Secondary Market
Industries: Banking ⋅ Finance ⋅ Financial Services ⋅ FinTech ⋅ Foreign Exchange Trading ⋅ Internet ⋅ Trading Platform