Application Tech Support Practitioner

Posted:
11/19/2025, 7:55:21 PM

Location(s):
Hyderabad, Telangana, India ⋅ Telangana, India ⋅ Bengaluru, Karnataka, India ⋅ Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : NetWorker Backup Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Press Alt + i to draft with Copilo Required Skills :Rubrik Cloud Backup and Recovery Summary : Good working knowledge Management of Backup using Rubrik Security Cloud as well as both physical and virtual appliances including CDM & replication & Implement, and manage data backup and recovery solutions, ensuring data protection and availability, Monitor backup systems to ensure successful backups and address any failures or issues promptly., Perform standard and test restores of requested files, folders, databases, and virtual machines, Participate in disaster recovery planning and testing to ensure data can be restored in the event of a disaster. Troubleshoot backup software, hardware, and networking issues, escalating complex issues as needed. Rols & Responsibility • Experience in Configure and Maintain backup operations for Virtual systems such as VMware and Hyper-V. • Experience in managing enterprise workloads including: MSSQL, DB2, PostgreSQL, VMware vSphere. • Good customer handling skills and a quick learner. • Flexible, self-motivated with the ability to work under pressure and need to support and coach junior resources. • Coordination with multiple stakeholders / Third party Vendors for break-fix. Must be able to lead the critical outage calls • Willing to work on 24X7 rotational shifts Professional & Technical Skills • Working knowledge Backup Technologies – Rubrik • ITIL Certification • ITSM Ticketing Tool ServiceNow • Familiarity with VMware, general storage administration, and automation tools. • Strong written and verbal communication skills to interact with both technical and non-technical stakeholders. • 5 - 12 years of experience • Team player with a positive, proactive attitude. • Excellent analytical and problem-solving skills. • Ability to thrive in multicultural and cross-functional environments. • Leading training sessions, knowledge sharing activities, and promoting best practice adoption

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing