Seasonal Customer Engagement Associate

Posted:
11/5/2024, 10:44:20 PM

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Workplace Type:
Remote

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.  

  
The Customer Engagement Associate contributes to the success of Sur La Table by writing, sending and responding to 1:1 email communications that reflects Sur La Table’s voice and brand. The Customer Engagement Associate is responsible for producing, editing, proofing copy and sending of these personalized customer emails that are sent on a 1:1 basis leveraging Lexer Contact (AI technology). 
 
This position will report into theDirector of CRM & Loyalty. 

 
Please note this is a full-time seasonal hourly position. 
This posting is intended for candidates that reside in the following states:  
AZ, DE, FL, GA, IL, IN, LA, MD, MA, MI, MN, MS, MO, NV, NJ, NC, OH, OK, OR, PA, TN, TX, UT, VT, VA, WV, WI, WY.  #LI-remote 
  This position may not be performed, in whole or in part, in New York City (whether from an office, in the field, or remotely from the candidate's home).  
CSC Generation family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.  
 
CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].