Team Lead - Customer Solutions Engineering

Posted:
8/13/2024, 4:43:50 PM

Location(s):
Cluj-Napoca, Romania

Experience Level(s):
Senior

Field(s):
Software Engineering

Workplace Type:
Hybrid

TrustYou is on a mission to help make guests happy! Listening to client feedback is a key driver for making customers happy while refining products and services.
The heart of TrustYou consists of: Customer Experience Platform (CXP), Customer Data Platform (CDP), and chatAI. The robust solution facilitates seamless customer interaction and provides data-driven insights.
TrustYou's Customer Experience Platform (CXP) is an innovative solution that collects actionable insights and helps to make brilliant business decisions. Customer Data Platform (CDP) focuses on data-driven insights to understand your customers and market to them most effectively. chatAI is an intelligent tool that allows you to be where your customers are and respond to inquiries faster than humanly possible.
TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou atwww.trustyou.com

We trust you make an impact! 

At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginners mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy! 

Team Lead - Client Solutions Engineering
Location: Romania

As a Team Lead - Client Solutions at TrustYou, you will be leading the team that is responsible for customizations and client-specific features built on top of our SaaS platform. You will be responsible for delivering value for our largest clients based on specific projects. In this role, you will collaborate closely with our clients, and the Enterprise Services, Client Success and Product teams of TrustYou.

You will be working closely with the Director of Engineering on developing, managing, and empowering up to 8 engineers for creating a productive, fast-paced, and high-quality delivery engineering culture.

Ready to learn more?

Why TrustYou?

Our values shape our working environment. For more information about Life at TrustYou check out our Career Site or our LinkedIn Life Section.

P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.

If you are excited about this opportunity, join us! We look forward to your application and getting to know you.