Team/Role Overview

This position sits within Citi’s Internal Consulting organisation.  The major roles of the internal consulting organisation are to lead significant programs in partnership with Citi’s functional and business unit leadership; to develop Citi’s approaches and methods; to build change capabilities across Citi; and to engage Citi employees at all levels in transformational change.

What you’ll do

This role will become a key member of the team, supporting specific Citi operating model and business process improvement projects and programs across the Firm.  Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.  They will report directly to a senior leader within the Internal Consulting organisation but also to engagement manager(s) who lead the day-to-day of ongoing projects via a matrix management structure.

•  Drive the analysis of complex sets of data and business processes with limited guidance.
• Independently think through and analyse solutions to problems and develop initial hypotheses, frameworks, and methodologies.
• Support all phases of projects and drive project execution and delivery.
• Own the initial preparation of communications for project sponsors and senior stakeholders regarding hypotheses, analyses, and project outcomes.
• Support creation of project communications to drive engagement of key stakeholders and adoption of recommendations and solutions.
• Work with colleagues to continuously develop re-usable intellectual capital and contribute relevant content to the team’s knowledgebase.
• Show initiative in performing research and obtaining data.

What we’ll need from you  

• Management Consulting experience is required. 
• Proven experience in Operating Model, Process improvement and Process Transformation projects for end-to-end processes
• Experience within Banking and Financial Services or another regulated industry is preferred.  
• Strong written and verbal communications skills 
• Advanced skills in MS Excel, PowerPoint and other data visualisation tools 
• Experience analysing processes and creating process maps / user journeys. 
• Bachelor’s/University degree. 

What we can offer you

This is a great opportunity to be part of newly formed and growing team where you will have exposure to some of the most critical elements of the Transformation across Citi - our projects span the enterprise and you will gain experience and insight across multiple businesses. This opportunity allows you to be part of the change and strive to making Citi a simpler and stronger organisation.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Programme  
• Pension Plan 
• Paid Parental Leave
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

#LI-JD2
 

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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