• Join a global organization
• Develop your career within a world-class team
• Flexible work arrangements

Accenture currently has an opportunity for an experienced and strategic Inside Sales Specialist in their Sydney - Barangaroo office. The right candidate will join a fun and energetic team delivering digital marketing expertise to the Australia and New Zealand market, and an integral part of growing our business.

We are partnering with our client and their customers to build their brand awareness, increase product sales, and much more. Our client’s ad solutions leverage our company’s innovations and insights to find, attract, and engage intended audiences as they use our clients’ cutting-edge advertising platform.

In this role, you will be responsible for managing and growing relationships with key SMB clients, driving their success through effective advertising strategies. You will also play a crucial role in coaching and mentoring junior team members (Accenture and client stakeholders), as well as identifying and implementing operational improvements to enhance our service delivery.

Responsibilities:

• Manage a portfolio of new and existing SMB clients with responsibility for activating and growing advertising revenue on the platform to achieve sales targets
• Work collaboratively with Accenture and client sales team to develop, maintain, and grow relationships
• Coach and mentor junior account managers, providing guidance and support to help them develop their skills and achieve their goals whilst fostering a collaborative team environment
• Provide pre and post-sales support for all self-service advertising products, from initial pitch to ongoing optimisation and strategy
• Take responsibility for helping SMB clients drive results via their marketing campaigns through consultation, education, support and data-driven optimisation
• Provide vital product insights and feedback from our customers to engineering
• Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve how they use our solutions
• Identify and refine operational processes to increase efficiency, enhance service delivery and client satisfaction

Benefits of working at Accenture:

• Holistic well-being program including health insurance
• Life & Salary Continuance Insurance
• 18 weeks paid parental leave
• Long & short-term career break opportunities
• Structured career development program
• Local and international career opportunities.
• Certified as a Family Inclusive Workplace™
• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

Qualifications and Experience:

• Bachelor's degree in marketing, Business Administration, Communications, or a related field is preferred
• Minimum 2-3 years experience in an account management, sales or customer service role; leadership experience is desirable.
• Flexible and quick learner, able to adapt to continuously evolving digital advertising landscape to help SMB clients grow their business on the advertising platform
• Experience in or knowledge of digital marketing, performance advertising and eCommerce
• Strong analytical skills with the ability to interpret data, draw insights and make data-driven decisions to optimise campaign performance and identify operational improvements
• Focus on delighting SMB clients by tailoring the right advertising strategy and product adoption for the right client
• Professional customer service skills: strong written and verbal communication skills, solutions mindset, supportive nature, passion for the customer and customer experience
• Excellent interpersonal skills, a collaborative team player and a proactive approach to problem solving
• Sales aptitude; fostering strong client relationships whilst meeting sales targets by identifying new business opportunities and expanding existing client accounts
• Ooze consultative selling, understand client needs and translate them into actionable plans
• Demonstrate speed, agility, critical-thinking, and problem-solving skills, ability to ramp up quickly
• Proficiency with CRM & Reporting tools is beneficial (e.g. Salesforce, HubSpot, Monday.com, Tableau)
• Proficient in Microsoft Office suite including PowerPoint, Excel & Word

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.