The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values.
Inclusive: We strive to be a museum of many voices in dialogue.
Passionate: We believe working with art is more than a job or trusteeship - it's a way of life.
Brave: We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.
Empathic: We aim to act like a person, not an institution.
SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.
Schedule: Part Time, 21 hours/week, Temporary (6 months), three days working onsite
Reporting to the Managers of Visitor Experience, the Visitor Experience Assistant is a primary representative of the museum for SFMOMA core audiences (members and visitors) and plays a key role in delivering an excellent, welcoming, inclusive, and uniquely SFMOMA visitor experience. VX Assistants work as part of a collaborative, cross-functional team to proactively provide all museum guests with a world-class museum experience and in concert with management, regularly seek ways to improve the experience. Working independently with minimal supervisor contact, the VEA is empowered to handle escalations in line with the SFMOMA service platform, with management support as needed. The VEA team exemplifies SFMOMA's service standards by actively taking responsibility for the general safety and comfort of visitors and colleagues and taking pride in delivering above-and-beyond customer service to each museum guest.
Success in this role will entail finding thoughtful and welcoming ways to interact with visitors of all types and remaining committed to promoting SFMOMA with a team-first approach in delivering an unparalleled museum visitor experience, where going above and beyond is standard operation.
Job posting open date: 9/3/24
All jobs posted will remain open for at least five business days.
We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period.
Location: San Francisco, 151 3rd Street.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal of state law.
You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.
You can request reasonable accommodation by contacting the People Team at [email protected].