Project Role : Performance Engineer
Project Role Description : Diagnose issues that an in-house performance testing team has been unable to. There are five aspects to Performance Engineering: software development lifecycle and architecture, performance testing and validation, capacity planning, application performance management and problem detection and resolution.
Must have skills : Microsoft 365
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Senior Analyst/Analyst for Exchange and Office 365, candidate will play a crucial role in supporting the administration and optimization of Exchange and Office 365 environments. This position offers an opportunity to gain hands-on experience in managing email systems and collaborating with IT teams to support organizational goals. Roles & Responsibilities: • Assist in the management and administration of Exchange Server and Office 365 environments, including mailbox management, distribution groups, security groups, and permissions. • Support migration projects from on-premises Exchange to Exchange Online, including mailbox migrations and configuration of hybrid environments. • Collaborate with team members to troubleshoot technical issues and implement solutions to ensure optimal uptime and performance of Exchange and Office 365 services. • Assist in implementing and managing Exchange Online Protection (EOP) and other security measures to safeguard our email infrastructure against threats. • Contribute to the development and maintenance of documentation, policies, and procedures related to Exchange and Office 365 administration and usage. • Stay updated with industry trends, best practices, and new features of Exchange and Office 365 to support continuous improvement and optimization efforts. • Provide technical support to end-users, including responding to inquiries and resolving issues related to Exchange and Office 365. • Participate in training sessions and workshops to enhance knowledge and skills related to Exchange and Office 365 administration. Professional & Technical Skills: • Bachelor’s degree in computer science, Information Technology, or related field is preferred. • 4-5 years of experience in managing and administering Microsoft Exchange and O365 in an enterprise environment. • Previous experience or coursework related to Exchange Server and Office 365 administration is a plus. • Basic understanding of email protocols, email security concepts, and PowerShell scripting is desirable. • Strong problem-solving skills and ability to learn new technologies quickly. • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. • Eagerness to expand knowledge and grow within the Exchange and Office 365 domain. Additional Information: • The candidate should have a minimum of 4-5 years of experience in Microsoft 365 technologies. • May need to work based on local time of the clients.

15 years full time education

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