Commercial Banking Relationship Manager II

Posted:
4/6/2026, 1:05:43 AM

Location(s):
Mount Joy, Pennsylvania, United States ⋅ Pennsylvania, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

PA0186 Mount Joy

 

Job Description

The C & I Commercial Relationship Manager II is responsible for serving as a trusted business advisor to clients and providing a full breadth of banking solutions to meeting their financial objectives and needs while also establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. The C & I Commercial Relationship Manager II is also responsible for managing a portfolio of relationships, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team.

Essential Functions
•    Develop and expand existing commercial banking relationships
•    Prospect actively and successfully bring in new relationships to Northwest
•    Engage with the various product partners on a regular basis to discuss cross selling opportunities and referrals to expand and deepen client relationships
•    Achieve and exceed budget goals as assigned individually and by region
•    Actively participate in community and professional networking events
•    Develop meaningful “Centers of Influence” relationships
•    Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs
•    Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest
•    Manage a commercial loan portfolio of both credit and noncredit clients
•    Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required
•    Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis
•    Ensure noncredit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate
•    As required, collect on delinquent accounts
•    Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management
•    Complete loan closings in partnership with Portfolio Management
•    Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management, compliance with Northwest policies and procedures, and with Federal and State regulations
•    Participate in continued sales, product and credit training

Education and Work Experience Preferred

  • Bachelor's Degree in Business, Accounting, Finance, Economics, or Marketing
  • 5-6 years of account relationship management
  • 5-6 years delivering strong sales performance

Knowledge, Skills, and Abilities

  • Comprehensive knowledge and understanding of C & I lending, loan servicing, and credit and non-credit products.  
  • Strong negotiating skills in terms loan structure and pricing. 
  • Knowledge and understanding of risk management. 
  • Excellent verbal, written, and interpersonal communication skills.    
  • Ability to multitask and effectively prioritize responsibilities.    
     

 

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.