DEPARTMENT OVERVIEW:
The Event Operations Team at the Boston Red Sox is committed to creating a friendly, inclusive, and memorable experience for every fan that comes to an event at Fenway Park. Our team consists of five groups that work as one to ensure our fans have an outstanding time at Fenway Park. Our commitment begins at the gates with our Ticket Takers, a ride on the elevator with our Elevator Operators and the directions given from our Greeters and Ushers to your seats. To close it out, our Quality Control team ensures your experience, wait time for concessions and the cleanliness of Fenway Park is at the highest standard. All of these groups work together to ensure that each fan is taken care of and satisfied with their experience at the park.
POSITION OVERVIEW:
Ticket Takers welcome and greet fans as they enter the ballpark at one of the five gates at Fenway. Ticket Takers are open to answering any questions fans may have as they enter the ballpark. They must also be willing to troubleshoot minor issues that fans may be having with tickets at the gate. Ticket Takers must be team players and willing to work cooperatively to make sure their gate runs smoothly throughout their shift.
Please note that before the start of the 2025 season, you will be responsible for attending and completing our New Hire, All Staff and TEAM Trainings prior to your first day of work.
At the Boston Red Sox and Fenway Sports Management, we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong.
Too often, job seekers don’t apply to positions because they don’t meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we’ve been looking for.
Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.