Team Lead, Site Reliability

Posted:
8/22/2024, 12:59:44 AM

Location(s):
Ontario, Canada ⋅ Mississauga, Ontario, Canada

Experience Level(s):
Senior

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

Workplace Type:
Hybrid

Are you an experienced Site Reliability Engineer with a passion for enhancing platform stability, reliability, and efficiency?

We are growing at KUBRA, and we're looking for a skilled Team Lead, Site Reliability Engineer, where you will guide our DevOps team in optimizing our customer experience management platforms.

In this dynamic role, you will work collaboratively with cross-functional teams to apply SRE principles and drive continuous improvement. Your technical expertise will be pivotal in identifying potential issues, resolving complex problems, and leading technical and business discussions. You will leverage your experience in IT Service Delivery and Management to standardize operations, enhance service levels, and support technology system evolution.

This is hybrid opportunity in Mississauga, ON.
KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.
 
Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program.