The Payments Product Lead is a senior role within Payments Services responsible for driving strategy, roadmap, and delivery for a core Payments capability as part of Citi’s global payments modernization efforts. The role partners with cross‑functional teams across Product, Technology, Operations, and Controls to deliver scalable, resilient, and client‑centric payments capabilities.

Key responsibilities:

• Define and execute the capability strategy and roadmap in alignment with Payments Services priorities

• Lead backlog creation, requirements, and execution for payment features

• Partner closely with Technology, and Operations to ensure high‑quality delivery

• Manage cross‑functional stakeholders, including Risk, Compliance, Technology, and other Product teams

• Ensure compliance with Citi standards including data governance, and control frameworks

• Monitor KPIs, Operations impact, and performance against modernization and resiliency goals

Qualifications:

• Bachelors' degree, Masters preferred

• 6+ years in Payments, Product Management, or similar areas

• Strong understanding of wholesale payments, ISO 20022, instant payments, and platforms

• Experience operating within an enterprise product & capability model

• Proven leadership in driving complex, multi‑stakeholder delivery programs

• Excellent communication and executive presentation skills.

Who succeeds in this role:
Strategic thinkers who can translate complex needs into clear roadmaps, influence across a matrix, and deliver safe, scalable, client‑focused payment capabilities.

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$129,840.00 - $194,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Feb 05, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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