Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:

Achieve goals related to customer/retail machine financing to New Business, Aftermarket New Business, PODD in Madisa North territory.

What Will you do:

• Visit and attend Dealers and customers in Madisa North territory to achieve the required PODD.
• Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.
• Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products.
• Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
• Presenting products or services for stakeholders, answering any customer questions, and addressing their needs.

Educational Requirements:

• Bachelor’s degree in business, finance or related area
• Fluent English.

Top Candidates also have:

• Expert in sales area
• Expert in negotiations with customers and Dealers.

Skills that you will have:

Customer Focus:

• Emphasizes the importance of understanding and meeting customer needs and expectations, and commits to resolving them.
• Conducts research to verify customer needs and expectations.
• Seeks customer satisfaction feedback and acts on opportunities for improvement.
• Regularly meets with customers to understand their wants, needs, and expectations.

Industry Knowledge:

• Compares own organization to others in the industry.
• Describes key products and services within the industry.
• Identifies major industry segments and their characteristics.

Decision Making and Critical Thinking:

• Outlines the characteristics and steps of an effective decision-making process.
• Identifies issues and communicates with others when decisions need to be made.
• Describes the types of decisions that can and cannot be made within one's role.

Effective Communications:

• Provides examples of effective and ineffective communications.
• Explains the importance of effective business communication.
• Uses correct language, mechanics, and gestures in speaking and writing.

Negotiating:

• Describes the qualities of effective and ineffective negotiations.
• Explains the basic concepts of negotiating.
• Accesses organizational policies and practices for negotiating.
• Utilizes techniques to establish rapport and build trust.

Relationship Management:

• Provides prompt and effective responses to client requests and interactions.
• Regularly monitors client satisfaction levels.
• Alerts the team to problems in client satisfaction.
• Works with clients to address critical issues and resolve major problems.

Value Selling:

• Uses value selling techniques to successfully engage customers.
• Discusses current value selling practices and recommends potential improvements.

Additional Information:

• Location: Santa Catarina, Mexico
• Sponsorship for foreign candidates aren´t available
• This position requires 60 -70% availability to travel in Madisa North Territory (Nuevo Leon, Tamaulipas, Durango, Chihuahua, Coahuila, Veracruz, Tlaxcala y Puebla)
• Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate
• Don’t forget to include a resumé in English in your profile in Workday

Final details 

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.    

The Caterpillar Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age or disability. In this company we do not request pregnancy tests, nor HIV tests as requirements for employment entry, permanence or promotion.

Posting Dates:

April 22, 2025 - April 29, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

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