Physician Relations Specialist - FT - Days - JDCH

Posted:
5/16/2024, 5:00:00 PM

Location(s):
Florida, United States ⋅ Hollywood, Florida, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Location:

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

Leads the effort to engage and educate physicians, practice staff, and community healthcare leaders in developing the relationship that inspires loyalty to the key clinical initiatives, lines of business, processes, and procedures governed by the Memorial Healthcare System (MHS).

Responsibilities:

Develop and sustain relationships with physicians fostering the support of MHS/MHN programs.

Serve as consultant to the assigned practices. Presenting new tools and technical solutions to allow them to increase efficiency and patient satisfaction. Presenting new service lines, physicians, or programs that organization leaders have identified as key areas for growth.

Develops activity for improving relationship with MHS and MHN physicians, service lines, and leadership.

Provides assigned physicians and their office staff with the tools, training and resources required for a successful clinical partnership.

Assists with the development and delivery presentations, orientation sessions, and training programs to new and existing physicians and their office staff.

Serves as the initial point of contact for recruitment, on-boarding and education of new providers.

Supports the education and the deployment of the various strategic initiatives across the territory of assigned physicians.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, MANAGING WORKLOADS, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Bachelors (Required)Automobile Insurance (AUTO INS) - Automobile Insurance (AUTO INS), Driver's License Num (DRIVER LIC) - Department of Motor Vehicles

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Experienced in managing a territory of physicians promoting new products, complex projects, and healthcare solutions across the Tri-County area. Self starter ready to take on new product lines. Values the vision and strategies of the Healthcare System, inclusive of Clinical Integration, Population Health, Medicare Advantage and Value Based Care. Required Work Experience: Two (2) years experience in healthcare business development, physician relations, recruitment, marketing, healthcare sales, client management, and/or in a relatable field/internships alike. Experience should include data analysis reporting, relationship management, clinical quality measurement, health metrics, volume/growth metrics, knowledge of the healthcare landscape and/or provider contracting. Other Information: Ability to travel to cover the assigned territory 70-80% the time.Additional Education Info: Business or Healthcare Administration or In a job related field.

Working Conditions and Physical Requirements:

  •  Bending and Stooping = 60%
  •  Climbing = 0%
  •  Keyboard Entry = 60%
  •  Kneeling = 0%
  •  Lifting/Carrying Patients 35 Pounds or Greater = 0%
  •  Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
  •  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
  •  Lifting or Carrying > 75 lbs Non-Patient = 0%
  •  Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
  •  Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
  •  Pushing or Pulling > 75 lbs Non-Patient = 0%
  •  Reaching = 60%
  •  Repetitive Movement Foot/Leg = 60%
  •  Repetitive Movement Hand/Arm = 60%
  •  Running = 0%
  •  Sitting = 60%
  •  Squatting = 0%
  •  Standing = 60%
  •  Walking = 60%
  •  Audible Speech = 60%
  •  Hearing Acuity = 60%
  •  Smelling Acuity = 0%
  •  Taste Discrimination = 0%
  •  Depth Perception = 60%
  •  Distinguish Color = 60%
  •  Seeing - Far = 60%
  •  Seeing - Near = 60%
  •  Bio hazardous Waste = 0%
  •  Biological Hazards - Respiratory = 0%
  •  Biological Hazards - Skin or Ingestion = 0%
  •  Blood and/or Bodily Fluids = 0%
  •  Communicable Diseases and/or Pathogens = 0%
  •  Asbestos = 0%
  •  Cytotoxic Chemicals = 0%
  •  Dust = 0%
  •  Gas/Vapors/Fumes = 0%
  •  Hazardous Chemicals = 0%
  •  Hazardous Medication = 0%
  •  Latex = 0%
  •  Computer Monitor = 60%
  •  Domestic Animals = 0%
  •  Extreme Heat/Cold = 0%
  •  Fire Risk = 0%
  •  Hazardous Noise = 0%
  •  Heating Devices = 0%
  •  Hypoxia = 0%
  •  Laser/High Intensity Lights = 0%
  •  Magnetic Fields = 0%
  •  Moving Mechanical Parts = 0%
  •  Needles/Sharp Objects = 0%
  •  Potential Electric Shock = 0%
  •  Potential for Physical Assault = 0%
  •  Radiation = 0%
  •  Sudden Decompression During Flights = 0%
  •  Unprotected Heights = 0%
  •  Wet or Slippery Surfaces = 0%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]