Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

At Convatec, we’re transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We’re aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as a Cash Application Team Lead you’ll do the same.

 

The role:

Convatec is looking for a full time, permanent Cash Application Team Leader working from our Lisbon office.

The Cash Application Team Lead manages a team of cash application associates who are responsible for the daily application of cash, processing, and reconciliation of customer payments. The Team lead is also responsible for ensuring the following:

• Research and resolution of unapplied and unidentified cash postings.

• Review of AR postings to ensure payments are applied correctly and appropriately.

• Reconciliation and adjustments related to prior payments posted as well as auditing and correction of rejected payments.

This position holds additional duties with respect to research and participation in root cause analysis and identifying process improvements.

Key Responsibilities:

• Manage a team of cash application associates.

• Timely Month End Closing.

• Follow up and resolution of unallocated and unidentified cash postings as well as unallocated/unidentified cash reporting.

• Develop new process efficiencies. 

• Work closely with Collections, Credit Management and Customer service teams to resolve cash application issues.

• Drive for resolution of reoccurring cash application issues.

• Maintain reporting and dashboards.

Skills & Experience:

• Working knowledge of cash application processes

• Working knowledge of SAP

• Working knowledge of Microsoft excel, outlook

• BI preferable

• Previous experience working in a GBS environment

• Experience managing a team - preferable OTC

• Emagia/Highradius/AR Collect (preferred)

• Strong Leadership, Team Work and People Management skills

• Excellent Planning and Organization, anticipating and resolving potential issues in an effective and timely manner

 

Working conditions: Hybrid

Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.

This is stepping outside of your comfort zone.

This is work that’ll move you.

#LI-AP1
#LI-Hybrid

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!