As a Medical Consultant at IDEXX, your primary responsibility will be to consult with clients (vets) on the phone regarding interpretation of laboratory results, diagnostic testing and treatment options. A high level of importance is placed on quality, service, and timeliness.

- This role covers a maternity leave of approximately 5 months -

The Department

Ask any of our veterinary professionals what their goal is and you will likely hear, “advancing the quality of veterinary medicine.” With a strong focus on peer-to-peer education and developing relationships with our colleagues in practice, our medical consulting team works closely with our lines of business to ensure world-class products and services for veterinarians and their practices.

In This Role

• You will consult with clients via phone and email regarding diagnostic testing, laboratory results (both reference laboratory and in-house testing), treatment options and management of medical cases. You will enter all information regarding consultations into the Customer Relationship Management System software.
• You will learn about all the tests offered by IDEXX (reference labs and In-House diagnostic tests), specimen requirements, and clinical utility of each test and how to interpret results so that you can guide colleagues in practice regarding diagnostic testing.
• You will maintain proficiency and continually develop medical knowledge base by self-study, attending scientific meetings, participation in internal continuing education, and maintaining familiarity with current literature.
• You will carry out the validation of medical results and other related tasks.
• You will comply with the laboratory Quality Policy and best practice management objectives.
   

What You Will Need to Succeed

• A degree to practice veterinary medicine in Spain
• Advanced knowledge of veterinary medicine. You have developed specialized skills through job-related training and considerable on-the-job experience (at least 3 years of experience in a veterinary clinic or similar).
• Fluent Spanish is required for this position. Most internal communication in the company is in English, therefore the ability to speak other languages will be positively valued.
• Ability to organize and prioritize work
• Ability to make appropriate management decisions.
• Ability to work independently and as part of a team
• Good IT skills
• This work involves technical skills and/or administrative duties within standard operating procedures.
   

Physical Demands:

• Ability to sit and work on a computer for extended hours.
• Extensive phone use.
   

Location and Hours

• This position is remote, so you will need a good internet connection and a suitable workstation at home
• The offer is full time (Monday to Friday) from 10 am to 7 pm

What We Offer

When you join IDEXX, you will find yourself in a challenging but exciting environment where you are given the opportunity to be yourself, innovate, and grow. We have so much to offer!

• Once your training is complete, you will get autonomy in your work (limited degree of supervision) and ample support when you need it.
• You will join a successful team of people who are proud of the work they do and motivated by their unified purpose of helping others.
• You will work with people who are inspiring, open, and the best in their operating space.
• We believe in you – with a team of over 8,000 all over the globe, there are lots of opportunities for learning, personal growth, and career expansion.
• You’ll be part of a double-digit growth company in a quickly growing market and we are leading the way forward with innovative products, services, and a strong focus on our customers.

Our Mission

We’re proud of the work we do, because our work matters. Every role at IDEXX contributes to enhancing the health and wellbeing of pets, people, and livestock. With over 10,000 global team members, customers in over 175 countries, and a fast-growing industry - we’re always looking for motivated and inspiring people to join us. A significant portion of our growth is happening all across Europe and with growth comes opportunity! We offer competitive compensation, incentives, and benefits. Our company culture is built on our unified commitment to our mission and our offices are rich with a diversity of languages, cultures, and ways of working.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

#LI-CW1