Posted:
1/12/2026, 2:57:41 AM
Location(s):
Washington, District of Columbia, United States ⋅ Washington, Wisconsin, United States ⋅ Tennessee, United States ⋅ Arkansaw, Wisconsin, United States ⋅ District of Columbia, United States ⋅ Utah, United States ⋅ Arizona, United States ⋅ Vermont, United States ⋅ Wisconsin, United States ⋅ Alabama, United States ⋅ Washington, Utah, United States ⋅ Alaska, Wisconsin, United States ⋅ Texas, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Remote
• Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach.
• Provide claim status to policyholders or providers with a positive and professional approach.
• Answer calls as required by company policy in a helpful, professional, timely manner.
• Place outgoing calls as needed to provide or obtain information.
• Document (written/on-line) all calls while in progress.
• Transfer calls to employees in other departments as required to meet customer needs.
• Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail.
• Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards.
• Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.
Website: https://www.harriscomputer.com/
Headquarter Location: Toronto, Ontario, Canada
Employee Count: 1001-5000
Year Founded: 1976
IPO Status: Private
Industries: Developer Platform ⋅ Enterprise Software ⋅ Software