Posted:
5/6/2024, 10:13:33 PM
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Consulting ⋅ Customer Success & Support
Job Description:
DXC Technology is a global IT services leader dedicated to delivering excellence for our customers and colleagues. We operate in over 60+ countries, over 130 000 employees, and a wide customer base and have a track record of 60+ years of innovation. DXC Enterprise Applications help customers to develop, integrate, implement, manage, and modernise enterprise applications within their line of business. Our experts bring industry, business process and a depth of technical expertise and know how to deliver end to end solutions.
Job Overview
We have a fantastic new job opportunity for an individual to join our team of SAP consultants working as part of RunSAP Logistics Team, primary responsibilities on a day-to-day business are 3rd level incident support, problem analysis and resolution, and delivering SAP enhancements. The role requires a strong element of interpersonal skills working alongside team members and strong customer relations’ skills. Excellent personal organisation and prioritisation skills, along with the ability to adapt to changing demands and priorities. A desire and drive to deliver for our customers through first class solutions, whilst building strong and trusted customer relationships.Training will be provided for all systems required to perform the role.
Due to our clients, SC level Security clearable is mandatory for this position and as such we can only consider UK Nationals that have lived an worked in the UK for the past 5 years consistently. Unfortunately we are unable to consider dual nationals at this time.
What you will be doing
Advise and Support - working closely with our customers as SAP SME for MM / SD, knowledge of supporting SAP configuration and MM / SD business process. Acting as 3rd Line support to resolve incidents and problems.
Deliver Great Customer Service - build effective working relationships with colleagues, internal & external customers.
Deliver Change - working with our customers to
Gather and analyse requirements, define, validate, and design solutions.
Translate requirements into functional specifications, working with appropriate teams to comprehensively detail SAP Configuration, ABAP changes, Security requirements.
Develop and execute comprehensive test plans.
Establish implementation / cutover plans and educate for ongoing support.
Identify Innovation Initiatives – Looking out for improvements for our customers, and for our internal processes.
We’re looking for people who have
Excellent knowledge in SAP configuration and understanding of business process in MM / SD SAP related experience.
Strong numeracy, verbal, and literacy skills.
Computer literate with working knowledge of Outlook and MS Office.
Strong personal and time management skills.
Ability to work independently and as part of a team.
Ability to work at pace managing own workload to meet challenging deadlines.
Excellent interpersonal skills.
Ability to change focus quickly based on changing prioritisation.
Desirable Skills
SAP Certified, or a willingness to commit to a learning journey.
Investment In Training and Development
We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.
Our Culture
At DXC Technology, we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach.
Employee Benefits
As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.
You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Website: https://ioscm.com/
Headquarter Location: Newcastle Upon Tyne, Newcastle upon Tyne, United Kingdom
Year Founded: 2012
Industries: E-Learning ⋅ Education ⋅ Logistics ⋅ Procurement ⋅ Supply Chain Management ⋅ Warehousing