The Marmon Group LLC

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Director of Sales, Retail leads the retail sales division of a manufacturing organization, driving revenue growth, market expansion, and customer satisfaction. This role oversees the performance and development of Key Account Managers, the Customer Service Manager, and Sales Executives, ensuring alignment between production capabilities and retail demand.

The Director will be responsible for developing and executing a strategic sales plan that supports both short and long-term business goals, fosters strong partnerships with retail accounts, and ensures seamless collaboration between Sales, Operations, and Supply Chain functions.

Key Responsibilities:

Strategic Sales Leadership

• Assist with development and implement a retail sales strategy aligned with manufacturing capacity, market trends, and corporate growth objectives.
• Set sales budgets, revenue targets, and performance metrics; monitor progress and adjust plans as needed.
• Collaborate with Operations and Production Planning to ensure accurate forecasting and product availability.
• Identify new retail channels, partnerships, and expansion opportunities.

Team Management & Development

• Lead, coach, and develop a team of Key Account Managers, Sales Executives, and the Customer Service Manager.
• Establish clear KPIs and performance standards; conduct regular performance reviews and training initiatives.
• Promote a culture of accountability, collaboration, and continuous improvement.
• Ensure alignment between sales, customer service, and manufacturing teams to deliver on customer commitments.

Key Account & Retail Partner Management

• Manage strategic relationships with national and regional retail accounts.
• Negotiate pricing, contracts and product listings to maximize profitability and brand presence.
• Resolve high-level customer issues and ensure excellent service delivery through effective cross-functional coordination.

Operational & Sales Performance

• Monitor and analyze sales performance, product mix, and market trends; prepare periodic reports and insights for executive leadership.
• Lead demand planning discussions with Operations and Supply Chain to optimize inventory and minimize back orders.
• Drive CRM utilization and ensure accurate pipeline and forecast management.
• Ensure compliance with company policies, trade terms, and ethical standards.

Business Growth & Market Development

• Identify opportunities for new product introductions and line extensions in collaboration with Product Development and Marketing.
• Conduct competitive analysis to guide pricing, promotions, and channel strategies.
• Represent the company at trade shows, customer events, and industry associations.

Qualifications & Experience:

• Bachelor’s degree or related/equivalent experience.
• 10+ years of experience in sales leadership within a retail or manufacturing environment.
• Proven success in managing key retail accounts and driving sales growth
• Solid understanding of manufacturing processes, production planning, and supply chain dynamics.
• Experience leading and developing cross-functional teams.
• Strong negotiation, relationship management, and communication skills.
• Proficiency in CRM (e.g., Salesforce, Retail Link).

Pay Range:

136,000.00 - 204,000.00

We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.