Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP for Retail
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Key Requirements:
CAR (Customer Activity Repository) Expertise- Mandatory:
Experience in troubleshooting POSDTA transaction issues, MPR-related data processing, and batch/job monitoring is essential.
In-depth understanding of CAR functionalities, data flow, and integration with retail systems.
Ability to analyze, troubleshoot, and resolve issues effectively.
Strong knowledge of SAP CAR architecture, POS transaction processing, data replication, and integration with SAP S/4HANA/ECC and POS systems is required.
The role involves monitoring interfaces, resolving data inconsistencies, and ensuring smooth day-to-day business operations.

SAP Retail - MPR (Merchandise Planning & Replenishment)-Mandatory.

Functional understanding of SAP MPR architecture and processes
Planning, forecasting, and replenishment concepts within MPR
Integration between SAP CAR, POSDTA, BW, and MPR
Support in incident analysis, troubleshooting, and root cause identification for few weeks till the time existing resource pick up this skill.

Excellent Communication Skills:
Strong verbal and written communication abilities.
Capable of clearly articulating technical concepts to business stakeholders.
Experience in preparing and delivering status updates, presentations, and documentation.
Client-Facing Experience:
Prior experience interacting directly with international clients, preferably in the retail domain.
Ability to build and maintain strong client relationships.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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