Posted:
7/24/2024, 8:33:28 AM
Location(s):
New York, New York, United States ⋅ Washington, District of Columbia, United States ⋅ New York, United States ⋅ District of Columbia, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Sales & Account Management
About Alethea
Please note it is preferred that applicants reside in the Washington D.C. or New York City area
Founded in 2019, Alethea is a tech company that detects and mitigates instances of disinformation and social media manipulation to help clients navigate the new digital reality. We protect clients from the threat of disinformation that targets brands, reputations, employee safety, or financial bottom lines through our industry-leading investigation and remediation services.
Position Summary:
As a Customer Engagement Director you will play a pivotal role in driving utilization, time to value and long-term success with our Artemis platform. You will oversee all client onboarding & training, on-going engagement and embody the Voice of Customer to internal product, design and data science teams. This is a high-impact role that will drive direct client outcomes and help shape the future of our product.
Key Responsibilities:
Qualifications:
Compensation and Benefits
The salary range for this position is $114,000 to 180,000, depending on the candidate’s skills, experience, and qualifications. In addition to cash compensation, this role is eligible for a stock option grant. Further, we offer comprehensive benefits, including unlimited PTO, health, dental and vision plans, and generous company holidays. From time to time, employees may also be provided with opportunities for professional growth, development, and advancement.
Alethea is an equal opportunity employer that encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.
Website: https://alethea.com/
Headquarter Location: Washington, District of Columbia, United States
Employee Count: 11-50
Year Founded: 2019
IPO Status: Private
Last Funding Type: Series A
Industries: Cyber Security ⋅ Information Technology ⋅ Risk Management