Job description

• Provide end-user support for hardware/software issues.
• Maintain documentation and coordinate trainings.
• Maintain and resolve problems with hardware, software, and network connectivity.
• In charge of helpdesk work and help office users resolve IT related productivity issues.
• Manage IT hardware assets and maintain the inventory information and work with related team on IT assets audit.
• Other tasks assigned from IT Manager/Office Manager.

Requirements

• College or university graduated, major in computer science or IT or equivalent.
• Be familiar with PC management and Windows system configurations.
• Have a good sense of security operation and change management process.
• Have a great teamwork spirit.
• Focus and passion with IT technology.
• Communication in English is essential.
• Data center/server room maintenance experience is a plus.
• Familiar with AD/Window Server services is a plus.
• Familiar with Cloud Infra is a plus.

Work Location

Floor 4, The Artemis, Le Trong Tan street, Thanh Xuan district, Ha Noi

Benefits

• 5-day workweek
• Performance review 2 times/year
• Young & vibrant working environment with great career development opportunities
• Social insurance, medical insurance, unemployment insurance, are based on actual salary
• Yearly performance bonus (up to 2 months’ salary)
• Regular team building events & internal activities (weekly happy hour, quarterly team building events, Lunar New Year parties, etc.)