Program Manager

Posted:
9/11/2024, 11:54:45 AM

Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Product

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
 
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
 
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
 
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities. 

Responsibilities:
• Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders 
• Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
• Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders
• Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives 
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.

Skills:
• Program Management
• Project Management
• Reporting
• Consulting
• Problem Solving
• Leadership Development
• Performance Management
• Collaboration
• Presentation Skills
• Prioritization
• Issue Management
• Risk Management
• Process Design
• Process Performance Management
• Oral Communications

Required Qualifications:

  • 5+ years of prior program management and/or project management experience
  • Results oriented, independently driven, self-motivator who works well in a collaborative team environment
  • Excellent written and verbal communication and facilitation skills
  • Advanced skills in MS Office - Excel, PowerPoint

Shift:

1st shift (United States of America)

Hours Per Week: 

40