Business Process Associate (Mandarin)

Posted:
9/1/2024, 5:00:00 PM

Location(s):
Quezon City, Metro Manila, Philippines ⋅ Metro Manila, Philippines

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Business & Strategy

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

  • Competitive Salary packages and performance bonuses

  • Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

  • Retirement savings benefit

  • Rewarding culture that values wellness and well-being

  • Performance Bonus

  • Global network of industry experts

  • Extensive training resources
     

Job Description:

We’re looking for a Business Process Associate (Mandarin) to join our team at MBPS. In this role, you are responsible for handling transaction volumes for New Business, Policy Maintenance, Claims, and Underwriting Documents.

Have the skills and knowledge for the job? Learn more about the opening below!

 

Key Responsibilities:

  • ​Process indexing and data entry of transactions with utmost attention to quality and quantity.

  • Process and capture information to system according to established methods and procedures

  • Perform thorough checking for every case and eliminate errors

Qualifications:

  • Bachelor's Degree Graduate

  • Fresh Graduates are welcome to apply without work experience

  • Intermediate proficiency in Mandarin is required, in both reading and writing.
     

Minimum Skills to Hire/Must Haves:

  • Good written and verbal communication skills.

  • Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)

  • Strong analytical and problem-solving skills.

  • Excellent typing skills

  • Accuracy and keen attention to details
     

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid