WHO WE ARE

Accenture is a leading global provider of a broad range of professional services in strategy and consulting, interactive marketing, information technology and business operations services, with digital capabilities in all of these areas. With more than 800,000 employees worldwide, we serve clients in more than 120 countries. We have been operating in Slovakia since 1992 and employ more than 2,100 people in Bratislava and Košice. 

Accenture globally has ranked 4th on the Great Place to Work® World’s Best Workplaces™.

We are looking for a skilled M365 Support Engineer to operate at L2 and L3 levels on project for our clients. You will be the go-to expert for Microsoft 365 services, responsible for advanced incident resolution, service configuration, tenant governance, and identity management via Microsoft Entra ID. You will work closely with security, infrastructure, and end-user teams to maintain a reliable, secure, and well-governed M365 environment.

YOUR MISSION: 

• Manage L2/L3 M365 incident resolution, including escalations, RCA activities, and SLA‑driven service recovery

• Administer and troubleshoot core M365 services across Exchange Online, Teams, SharePoint, OneDrive, Intune, and Defender

• Oversee Entra ID identity operations, Conditional Access, MFA enforcement, hybrid identity sync, and application SSO configurations

• Strengthen tenant security and compliance through Purview policies, threat response, and continuous Secure Score improvements

• Automate administrative tasks using PowerShell and Graph API while contributing to governance and lifecycle standards

• Support tenant optimization through licensing reviews, roadmap evaluation, and structured change communication

WHAT’S IN IT FOR YOU? 

Recognition:

• Guaranteed paid overtime or overtime vacation
• German language bonus up to 400€ monthly/gross depending on language proficiency and level of seniority
• Flexible Benefit System - budget to be spent on services of your choice • Employee share purchase plan
• Competitive bonus structure

• Refer-a-Friend – get a bonus in the employee referral program
• Loyalty rewards
Flexibility:
• Flexible working arrangements (time & place of work)
Future:
• Wide range of trainings and expert lectures
• Regular performance review and career growth possibilities
• Ongoing career guidance and mentoring (Global Mentoring Program, Lean In)
• Employee share purchase plan
Family & Health:
• 3 extra days off
• Sick leave salary compensation (up to 100%)
• Home-office equipment
• Family oriented benefits (Wedding, Parental and Baby days-off and bonuses)
• Employee assistance services (professional psychological, financial and legal help)
• Multisport card

• Contribution to special vision correction appliances
• Life and disability group insurance
• Sport vouchers for children’s sport activities and children camps

Compensation at Accenture varies depending on a wide array of factors including but not limited to role, level, location, effort, responsibility, skillset, and level of experience.

We are hiring at the following management levels, and any offer will align with the base pay range according to the level at which you are assessed:

Analyst : 1430€ - 2890€

Senior Analyst : 1610€ - 3150€

WHO YOU ARE:

• 3–5 years of hands-on experience in M365 administration and support, with significant L2/L3 exposure

• Proven experience managing Microsoft Entra ID (Azure AD) in a hybrid or cloud-only environment

• Demonstrable experience handling identity-related incidents (account compromise, MFA bypass, sync issues)

• Strong working knowledge of Microsoft 365 security and compliance tooling

• Solid understanding of email security fundamentals: SPF, DKIM, DMARC, TLS

• Bachelor’s or Master’s degree in IT or a related field

• English language proficiency at Upper intermediate (B2) or Advanced (C1)

Nice to have:

• Experience with Microsoft Power Platform (Power Automate, Power Apps) and Power BI for reporting or workflow automation

• Microsoft certifications such as: MS-102, MS-700, AZ-104, SC-200, SC-300

#LI-EU

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.