Posted:
2/20/2026, 4:56:56 AM
Location(s):
Montréal, Québec, Canada ⋅ Québec, Canada
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Operations & Logistics
Date Posted:
2026-02-10Country:
CanadaLocation:
LOC13039 1535 Gladstone Street,Montreal,Quebec,H4E 1C5,CanadaOtis Elevator Company est à la recherche d’un(e) spécialiste, soutien aux opérations de réparation – Canada, hautement motivé(e). Ce rôle travaillera avec la zone d’exploitation du Canada afin de soutenir directement les activités de réparation et les surintendants des commandes ouvertes. Vous effectuerez diverses tâches qui contribueront à accélérer le carnet de commandes réalisables et à assurer une facturation en temps opportun, en appui aux surintendants et aux directeurs généraux du territoire d’exploitation du Québec.
Responsabilités essentielles:
Obtenir des soumissions de matériel auprès des fournisseurs et émettre les bons de commande (PO/VPO) selon les besoins
Mettre à jour quotidiennement les notes de projet dans Smartsheets
Leader des relations clients – Confirmation de la commande avec le client / Remerciement pour leur confiance
Obtenir et traiter les contrats/PO clients applicables
Remplir les demandes de permis et aider à la planification des équipes (au besoin)
Commander le matériel requis
Réceptionner le matériel pour le suivi interne des processus
Travailler avec le surintendant sur la planification
Effectuer la facturation progressive (le cas échéant)
Mettre à jour le calendrier et informer le client en cas de changement d’horaire
Vérifier pré-inspection (pour les grands travaux à commandes ouvertes)
Suivi des paiements – S’assurer que le projet est payé avant la remise finale
Vérifier que tous les bons de commande sont payés dans le système
Vérifier qu’aucune main-d’œuvre ni matériel supplémentaire ne sera imputé au projet – Contrôle d’inventaire
Effectuer et initier la facture finale dans FSS
Aider à résoudre les problèmes/opportunités/adoption liés à l’application Upgrade sur le terrain
Suivi et enquête des écarts de paie des mécaniciens (au besoin)
Éducation / Certifications
Diplôme d’études secondaires ou équivalent requis; baccalauréat préféré.
Qualifications de base
Expérience avec Salesforce, un atout
Expérience en gestion de projet, un atout
Le/la candidat(e) doit démontrer d’excellentes compétences en communication écrite et verbale en Anglais et en Français afin de développer efficacement les attentes et les relations avec les clients internes et externes
Le/la candidat(e) retenu(e) doit être très à l’aise dans un environnement technique utilisant des logiciels Microsoft
Capacité à travailler dans un environnement hautement collaboratif et dynamique
Motivation personnelle et capacité à gérer plusieurs projets et responsabilités simultanément
Solides compétences en leadership, orientation vers les objectifs, gestion du temps et sens de l’organisation
Esprit d’équipe
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Otis Elevator Company is searching for a highly motivated Specialist, Repair Ops Support – Canada. This role will work with the Canada Operating Area to directly support the repair business and open order superintendents. You will do a variety of tasks that will help accelerate workable backlog and ensure timely billing in support of the superintendents and General Managers in the Quebec operating territory.
Essential Responsibilities
Source material quotes from vendors and issue PO/VPO as needed
Update project notes in Smartsheets on a daily basis
Customer relations lead - Order confirmed with customer/thank them for their business
Obtain and action applicable contract/customer PO's
Complete permit application and assist in scheduling crews (if necessary)
Order material as needed
Receive material for internal process tracking
Work with Superintendent on scheduling
Progress billing (where applicable)
If schedule changes calendar updated/customer notified
Pre-inspection verification (larger OO jobs)
Payment tracking - Ensure job has been paid prior to final turnover
Verify all PO's are paid in the system
Verify no more labor & material will hit the job – Inventory Control
Action and initiate final bill in FSS
Assist with Upgrade App issues/opportunities/adoption from the field
Mechanic Pay discrepancy tracking and investigation (as needed)
Education / Certifications
High school diploma or equivalent required; bachelor’s degree preferred.
Basic Qualifications
Experience in Salesforce, preferred
Project management experience, Preferred
Candidate must demonstrate strong written and verbal communication skills in English and French, to effectively develop expectations and relationships with internal and external customers
Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
Ability to work in a highly team-oriented and dynamic environment
Need to be self-motivated and able to manage many simultaneous projects and responsibilities
Strong leadership skills and goal-orientated with strong time management and organizational skills
Team oriented mind-set
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Website: https://www.otis.com/
Headquarter Location: New York, New York, United States
Employee Count: 1-10
Year Founded: 2018
IPO Status: Private
Last Funding Type: Series A
Industries: Finance ⋅ Financial Services ⋅ Marketplace