Manager, Mid-Level Giving

Posted:
10/31/2024, 11:59:53 AM

Location(s):
Pennsylvania, United States ⋅ Maine, United States ⋅ New York, United States ⋅ Texas, United States ⋅ New Jersey, United States ⋅ Peoria, Illinois, United States ⋅ Maryland, United States ⋅ Oregon, Pennsylvania, United States ⋅ Massachusetts, United States ⋅ Florida, United States ⋅ Illinois, United States ⋅ Wisconsin, United States ⋅ New York, New York, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Growth & Marketing

Workplace Type:
Hybrid

DonorsChoose makes it easy for anyone to help a teacher in need, moving us closer to a nation where students in every community have the tools and experiences they need for a great education.

Since 2000, more than 5 million people and partners have contributed $1 billion to support 2 million teacher requests for classroom resources and experiences. Projects range from art supplies to build the set for a school musical, to books and puzzles that affirm students’ identities, to bird seed for an at-home science project. We proudly serve all US public schools, public charter schools, and Head Start centers, and we combat systemic inequity by driving a majority of donations to schools that have been historically underfunded due to economic and racial inequity.

DonorsChoose has been recognized as a best place to work by GOOD Magazine and the Nonprofit Times, while Fast Company named DonorsChoose one of the 50 Most Innovative Companies in the World—the first time a charity has made this list. Our dedicated team works from across the United States to bring classroom dreams to life.

About the Marketing Team

The Marketing team inspires individual donors, corporations and foundations to support teachers and students across the country, serving the DonorsChoose mission, growing organizational support, and meeting critical goals. The Marketing team sits within the broader Community, Growth & Impact team. The Marketing team is responsible for raising $75M annually from individual donors, and supports the Major Gifts and Partnerships teams to raise funds from corporations and foundations. It also manages teacher engagement and recruitment initiatives.

About the Role

DonorsChoose Marketing team is seeking a Manager of Mid Level Giving. In this role, you’ll be interacting with supporters and donors daily, identifying and building relationships with high value individual donors to grow their commitment and giving to classrooms, sharing their voice and needs across the team, and ensuring we’re creating moments for engagement that serve and inspire this group to give.

In this role you will: 

  • Establish and manage a portfolio of individual supporters contributing $1,000 or more each Fiscal Year. This includes setting revenue goals and devising data driven strategies to cultivate and expand our existing base  ~8,000 donors raising ~$30MM annually. Our aim is to strategically grow this audience year by year, both by audience, and by named segments that you will be determining.
  • Cultivate and steward relationships with a portfolio of supporters who contribute $1,000+ annually. You’ll set revenue goals and use data-driven strategies to grow this audience year over year, while expanding and identifying key donor segments
  • Develop  tailored marketing, stewardship, and move management  plans for portfolio donors. This includes devising plans to graduate supporters to the Major Donor program. 
  • Identify and leverage funding opportunities at the audience level, capitalizing on existing programs and pioneering new initiatives to boost giving and attract new donors.
  • Identify new opportunities to engage and inspire donors by leveraging existing programs and pioneering new initiatives.
  • Act as an audience expert and representative for the Mid Level audience in internal cross collaborative environments, and as needed, externally. Advocate for their collective needs and insights, ensuring alignment with organizational strategies and priorities.
  • Track and report on all aspects of strategy, portfolio management, and growth from entry point to the Mid Level program and beyond.
  • Monitor and report on donor engagement, portfolio management, and overall program growth, making data-driven decisions to continuously improve our Mid-Level Giving program.
  • Manage project efforts, such as, campaigns and email communications, that are used to support the overall Mid-Level Giving Program.

This role may be perfect for you if:

  • You’re a relationship-builder: You have proven experience building long-term, trusting relationships with donors or key stakeholders, and you’re excited to help grow our Mid-Level Giving program.
  • You’re donor-focused: You understand that exceptional donor experiences are key to our success. You’re empathetic, attentive, and committed to understanding the motivations and needs of each donor.
  • You’re mission-driven: You’re passionate about supporting public school teachers and students, and you’re energized by advancing racial equity in education. You’re comfortable discussing race and equity and ready to inspire donors to champion this cause.
  • You’re a problem-solver: You enjoy tackling challenges independently, offering solutions that help donors maximize their impact, and you’re skilled at navigating complex donor needs.
  • You’re adaptable: You thrive in a dynamic environment and are comfortable making decisions that best serve our Mid-Level donors, especially as circumstances change.
  • You’re strategic: You see the big picture and can prioritize tasks and decisions to drive the success of the Mid-Level Giving program, while aligning your efforts with organizational goals.
  • You’re an advocate: You’re ready to represent Mid-Level donors within DonorsChoose, ensuring their voices are heard and their experiences are valued. You collaborate across teams, sharing data-driven insights that enhance our donor engagement efforts.
  • You’re a collaborative leader: You guide your team with trust and empowerment, fostering open communication and driving collective success. You inspire your team to align their efforts with our mission and organizational goals.
  • You have experience in mid-level giving: You’ve successfully managed donor portfolios in the past and have a solid understanding of how to cultivate and grow relationships with mid-level donors.

Compensation & Benefits

Our compensation philosophy ensures that we are both externally competitive with tech-forward nonprofits of a similar size and internally fair in our pay practices. The following ranges represent the target offer range given the scope and experience expectations for this role.

  • The hiring salary range for this role is $72,000 - $80,000
  • We have a hiring salary range of $78,000 - $86,000 for specific higher cost of labor locations, which include New York City, San Francisco, Los Angeles, Seattle, Boston, and Washington, D.C.

Once employees are hired, everyone at DonorsChoose is eligible to receive annual performance-based raises as they grow in their role. We are open to a variety of experiences, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If you don’t check every box listed here, or you know you’d bring additional experience to the table, we hope you’ll submit your application. 

In addition, we offer full-time staff 25 paid vacation days per year and 11 paid holidays, a rich employer-paid individual and family health plan, a matching 401(k) plan (up to 5% of base salary), annual professional development stipend, and casual and flexible work environment. To learn more about what it is like to work for DonorsChoose, visit our careers page.

Hybrid Workplace and Other Details

In this role, you’ll have the option to work a flexible hybrid schedule in our NYC office, or to work fully remotely from CA, CO, CT, DC, FL, GA, IL, IN, ME, MA, MD, MI, NJ, NY, OR, PA, RI, TX, VA, WA, WI.

Candidates who are not in the NYC area should expect to travel to our NYC office on an as-needed basis, about 4-6 times per year. All work-related travel expenses will be covered by the organization.

DonorsChoose participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. 

DonorsChoose Core Values

EQUITY
Combating systemic inequity is crucial to a brighter future for all. This reality fuels our ambitions and drives us to persevere.

INGENUITY
Complex problems require innovative solutions. We dream big, get creative, roll up our sleeves, and take action. We believe the best products can change the world.

HUMANITY 
People are the heart of our team and the communities we serve. Our compassion informs our goals and how we work together to achieve them. 

INTEGRITY
We strive to do right. We’re up-front about the facts. We boldly learn and grow from mistakes.

LEARNING
Education is the beating heart of our organization, inside and out. We’re curious. We listen. We know we don’t know everything. 

GRATITUDE
We begin and end with thanks. We take joy in our mission, our communities, and each other.

To Apply

Please submit your resume and answer the application questions online. Since we’re trying to get to know you through our hiring process, we ask that you please refrain from using AI writing tools to craft your response to our application questions. A cover letter is optional and may be addressed to Aimee King.

A Final Note

The DonorsChoose team works toward a nation where students in every community have the resources needed for an excellent education. To do this we hire and support a diverse team of the best and the brightest talent available.

We are an organization increasingly representative of the varied races and ethnicities, genders and sexual orientations, religious and political beliefs, and abilities that comprise our nation. DonorsChoose focuses on attracting, retaining, and advancing diverse talent because it makes us more effective, high-performing, creative, and resilient.  

If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you.