Retail Basketball Ambassador

Posted:
7/24/2024, 1:40:24 AM

Location(s):
Brandywine, Delaware, United States ⋅ Delaware, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play.  A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. 

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

  • Meets the athlete where they are in their basketball journey, creating a tailored and unparalleled customer service experience; adapting sales style appropriately

  • Leverages on-the-court expertise and/or basketball knowledge to provide recommendations that meets the athlete’s needs.

  • Translates / aligns product technology to the athlete (e.g., material of the shoes, etc.);and the positions that they play; contributing to and enhancing the athlete’s overall game day experience.

  • Fully outfits athletes with appropriate product, equipment and accessories to equip them for any occasion - from practice / training to game day

  • On occasion, participates in Basketball Universities across the nation to test and learn new products in order to then share knowledge and insights with both teammates and athletes.

  • Partners with store teammates by regularly utilizing training materials to educate others on new basketball-related products

  • As needed, assists in other areas within the store.

  • Maintains merchandise presentation standards and signage of Footwear Department to Company standards as directed.

  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

  • Complies with all workplace safety programs. Any other tasks as assigned by management.

QUALIFICATIONS:

  • High School Diploma or equivalent

  • 1-3 years experience in Retail or Team Sports, preferred

Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.