Technical Manager, US Core Lab (Denver based)

Posted:
1/8/2025, 10:41:16 AM

Location(s):
Colorado, United States ⋅ Denver, Colorado, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

About Cleerly

We’re Cleerly – a healthcare company that’s revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world’s leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. 

Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly’s solutions are supported by more than a decade of performing some of the world’s largest clinical trials to identify important findings beyond symptoms that increase a person’s risk of heart attacks. 

At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. 

About the Opportunity

Cleerly’s Core Lab has an exciting opportunity to join our team of imaging professionals as the Technical Manager. The scope of the role includes, but is not limited to, technical and clinical support for Core Lab analysts, complaint handling, process improvements and evaluation of quality and turnaround trends of Cleerly analysis. The ideal candidate possesses the technical, communication and people skills to effectively collaborate with internal and external teams, including providing physicians. In order to be successful in this role, the Technical Manager will need to contribute to many facets of Core Lab operations, including technical processes, training and customer service. This role will require training and development of some skills, so it is an excellent opportunity for someone seeking professional growth. This is a remote position in the United States with some domestic and international travel. Must be able to cover 11am-8pm ET shift.

About the Team

The Core Lab is a team of imaging professionals in the United States and Portugal, focused on helping Cleerly reach its mission of creating a world without heart attacks. These professionals review AI outputs of Coronary CTA exams prior to delivery of analysis to our clients. 

Responsibilities

  • Provide technical and clinical support for escalated commercial and research exams; Serves as a first escalation point and peer review discussion
  • Evaluate quality and efficiency trends
  • Evaluate Cleerly LABs software and provide the Technical team feedback for future improvement
  • Participate in development and enhancement of technical standards
  • Effectively communicate with clients and team members during the complaint handling process.
  • Assist the Training Department with delivery of training, mentorship and content creation.
  • Perform Cleerly analysis on commercial and research exams

Requirements 

  • Degree in Medical Sciences, preferably Radiography;
  • Bachelor’s degree or applicable experience(>5 years);
  • Technical and clinical experience in CTA Coronary Post processing (minimum of 2 years preferred);
  • Training experience, preferably in CCTA Post Processing;
  • Minimum 2 years CCTA experience;
  • Experience in collaborating with multiple departments or entities;
  • Supervisory or leadership experience a plus

 

Salary: $120,000-$132,000

 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary.

 

Working at Cleerly takes HEART. Discover our Core Values:

  • H: Humility- be a servant leader
  • E: Excellence- deliver world-changing results
  • A: Accountability- do what you say; expect the same from others
  • R: Remarkable- inspire & innovate with impact
  • T: Teamwork- together we win

Why you should apply:

  • PURPOSE: Cleerly’s purpose is to create a world without heart attacks. With our new paradigm for precision heart care, we will leave big footprints in the sands of time. Help us make that a reality!
  • GROWTH: We prioritize learning and growth. As a rapid growth company, there is always space for new challenges and responsibilities.
  • OWNERSHIP: Everyone on the team contributes to our success, so everyone has equity in the company through our employee stock option incentive plan.
  • BENEFITS: Cleerly offers a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. Along with stock options and a 401(k) match program that helps you invest in the future, Cleerly also offers company wide holidays, a winter break, as well as a self-managed PTO policy. Additional benefits include, wellness, home office and learning & development stipends and parental leave benefits for new parents.

Don’t meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences.

OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER.  We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Job duties, activities and responsibilities are subject to change by our company.

#Cleerly

Cleerly

Website: https://cleerlyhealth.com/

Headquarter Location: New York, New York, United States

Employee Count: 101-250

Year Founded: 2017

IPO Status: Private

Last Funding Type: Series C

Industries: Apps ⋅ Artificial Intelligence (AI) ⋅ Health Care ⋅ Medical ⋅ Wellness