Melville,NY - USA

Position Requirements

The ServiceNow Lead Developer is a strategic, hands-on leader responsible for the technical architecture, development, and governance of the enterprise platform. This role owns advanced configuration and scripting, drives high-quality code standards through rigorous review and mentorship, and manages complex API-driven integrations. The Lead Developer ensures technical solutions are scalable, maintains platform health, and provides critical expertise within the Agile development lifecycle.

RESPONSIBILITIES

• Provide technical and strategic leadership for the ServiceNow platform's development, maintenance, and growth, ensuring alignment with organizational goals.
• Partner with business stakeholders to translate requirements into robust, scalable technical designs and solutions within ServiceNow.
• Mentor and coach developers, leading code/design reviews to enforce high quality, efficiency, and maintainable development standards.
• Drive the technical aspects of the Agile process, including assisting with story refinement (stories, acceptance criteria), estimation, and task distribution.
• Own daily technical governance, proactively managing the platform’s health, security compliance, and performance optimization.
• Design, build, and maintain complex, resilient integrations using modern standards like REST, SOAP, JSON, and scripting languages.
• Actively participate in key cross-functional Agile ceremonies, such as daily stand-ups, planning meetings, technical demos, and design reviews, to ensure technical solutions are aligned and integrated with other development teams across the organization.
   

REQUIRED QUALIFICATIONS

• Deep technical expertise in ServiceNow configuration (Business Rules, Flow Designer) and advanced proficiency in JavaScript, Scoped Applications, and API consumption/design (REST/SOAP).
• Extensive experience operating within modern Agile/Scrum/Kanban methodologies, contributing to efficient team delivery and cadence.
• Exceptional communication, influencing, and leadership skills for team mentorship and interfacing with senior clients.
• Typically requires 6+ years of progressive experience in ServiceNow development, with a proven track record of leading feature development and technical leadership.
   

PREFERRED QUALIFICATIONS

• ServiceNow Certified System Administrator (CSA) and at least one Certified Implementation Specialist (CIS) are frequently required or strongly preferred (e.g., ITSM, HRSD, ITOM).
• Additional industry certifications that demonstrate specialized technical depth or business acumen (e.g., ITIL, PMP, AWS/Azure, JavaScript frameworks, CISM/CISSP)

TOTAL REWARDS:

• Salary: $126,168 - $173,482 per year

• Generous benefits package, including:

• Paid Time Off

• Health, life, vision, dental, disability, and AD&D insurance

• Flexible Spending Accounts/Health Savings Accounts

• 401(k)

• Leadership and professional development opportunities

The ServiceNow Lead Developer is a strategic, hands-on leader responsible for the technical architecture, development, and governance of the enterprise platform. This role owns advanced configuration and scripting, drives high-quality code standards through rigorous review and mentorship, and manages complex API-driven integrations. The Lead Developer ensures technical solutions are scalable, maintains platform health, and provides critical expertise within the Agile development lifecycle.

EEO Statement

North American Partners in Anesthesia is an equal opportunity employer.