Key Responsibilities

Account Management & Sales Execution

• Support Channel/Sr. Account Manager in managing day-to-day customer relationships and ensuring strong collaboration with assigned key accounts.
• Assist in developing customer-specific business plans, including sales targets, promotional programs, trade terms, and pricing strategies.
• Track and analyze sell-in, sell-out, and market share performance; identify risks and opportunities and recommend actions accordingly.
• Coordinate with cross-functional teams (Marketing, Supply Chain, Finance, Trade Marketing) to ensure flawless execution of promotions, launches, and in-store activities.
• Monitor customer P&L and support the preparation of sales forecasts, budget planning, and monthly business reviews.

Promotion & Trade Marketing Support

• Work with Trade Marketing to execute channel strategies and shopper programs in key accounts.
• Ensure timely setup of promotions, product listings, planograms, and merchandising activities.
• Track and evaluate promotional effectiveness and support continuous improvement.

Operational Excellence

• Support negotiation preparation by compiling data, insights, and documentation for annual business agreements or quarterly reviews.
• Manage operational processes such as order coordination, on-shelf availability follow-up, issue resolution (pricing, delivery, claims), and customer system management.
• Maintain up-to-date account information in internal systems and regularly update sales dashboards.

Qualifications

Education & Experience

• Bachelor’s degree in Business, Marketing, or a related field.
• 3–5 years of experience in FMCG sales, trade marketing, or key account support roles. Experience with major retailers in Taiwan (e.g., PX Mart, Carrefour, Watsons, Cosmed, 7‑Eleven) is a plus.

Skills & Competencies

• Strong analytical and numerical skills; proficiency in Excel and data interpretation.
• Good communication and relationship‑building skills with both internal teams and external customers.
• Ability to manage multiple tasks, work under pressure, and execute with attention to detail.
• Team-oriented, proactive, and solution-focused mindset.
• Basic understanding of category management, trade terms, and retail operations.