Skill required: Compliance (CaaS) - Client Data Protection (CDP) Compliance
Designation: Service Delivery Ops Associate Manager
Qualifications:Any Graduation
Years of Experience:5 to 8 years
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Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Qualities of the role-Detail-oriented with a focus on accuracy and quality. Stakeholder engagement required-Analytical thinker with strong problem-solving skills, Effective communicator with the ability to engage and influence stakeholders." Primarily email & voice interaction with HL Programme Mgt & Partners
What are we looking for? English proficiency-CEFR Level C1 Qualification-Educated to Degree Level Experience required(approximate)- At least 5 years of experience in compliance, conflicts management, or a related role, with at least 2 years in a leadership or process improvement position.
Roles and Responsibilities: •Design, implement, and optimize standardized operational processes for compliance and conflicts management. Develop and maintain process documentation, ensuring clarity and consistency across the department. Monitor and evaluate existing processes, identifying areas for improvement and implementing changes as needed. Establish and enforce quality standards and best practices for compliance and conflict checks. Conduct regular audits and reviews to ensure adherence to quality standards and regulatory requirements. Develop and implement quality control measures and corrective actions to address any identified issues. Track and analyze key performance indicators (KPIs) related to compliance and conflicts processes. Prepare and present regular reports on process efficiency, quality metrics, and audit findings to senior management. Identify trends and areas for improvement, recommending and implementing corrective actions.

Any Graduation

About Accenture

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