VP Commercial Lines Service & Strategy

Posted:
1/8/2026, 3:21:06 AM

Location(s):
Louisiana, United States ⋅ Baton Rouge, Louisiana, United States

Experience Level(s):
Expert or higher

Field(s):
Business & Strategy ⋅ Sales & Account Management

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a VP Commercial Lines Service & Strategy Leader to join our growing team! 

How You Will Contribute:  

  • Develop and maintain a close working relationship with insurance company underwriters and wholesale brokers, while improving consolidation of broker relationships.

  • Managing key performance indicators in the Property & Casualty service department, in conjunction with the Commercial Lines Team Lead.

  • Liaison between internal sales personnel and Marketing Analysts.

  • Carrier and broker relationship management.

  • Strategic market planning for new business and key accounts.

  • Periodic discussions with key brokers and underwriters to ensure success and placement optimization.

  • Coordinated assurance of proper implementation and execution of stewardship accountability with clients as defined by the Profit Center Leader.

    • Ex. At minimum, delivery to our top 50 clients.

  • Evaluate prior coverage, exposure, opportunities to improve coverage comprehensiveness at a cost-effective level and position our team to win new business and retain existing clients.

  • Collaboration with Claims Director to ensure effective claims outcomes.

  • Develop and monitor department procedures, monitor the workflows, and create or recommend procedures to increase efficiency and effectiveness—to be approved by leadership.

  • Compel quality performance that results in agency growth consistent with our budgeted goals year-to-year.

  • Oversee the renewal process with the Producer, Account Managers, and Account Associates for select clients, as needed.

  • Staffing of Commercial Lines department service. Addressing inadequate performance of existing teammates and terminating employment when necessary.

  • Evaluate teammates’ work performance, set objectives for their professional growth, and make recommendations for merit increases and promotions.

  • Report all Errors & Omissions concerns, advising staff of correct procedures.

  • Communicate company and individual agency goals to the teammates.

  • Training and development resource to all Commercial Lines teammates.

  • Perform other assignments as required.

Licenses and Certifications:  

  • Property & Casualty License required

  • CPCU, CIC, or ARM designation preferred

Skills & Experience to Be Successful:

  • 10+ years’ experience in a similar position

  • Bachelor’s degree in a business or financial related discipline

  • Proficient with Microsoft Office Applications (Word, Excel, Outlook)

  • Exceptional telephone demeanor

  • Ability to maintain a high level of confidentiality

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Brown & Brown

Website: https://www.bbrown.com/

Headquarter Location: Florida, New York, United States

Employee Count: 10001+

Year Founded: 1939

IPO Status: Public

Industries: Advice ⋅ Analytics ⋅ Auto Insurance ⋅ Commercial Insurance ⋅ Consulting ⋅ Employee Benefits ⋅ Financial Services ⋅ Life Insurance ⋅ Property Insurance ⋅ Risk Management