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Summary

The Fuel Tax Coordinator II is responsible for collecting all neccessary documentation required to accurately report fuel taxes on Ryder vehicles.  The Coordinator works directly with Rental and Lease customers to provide education, address exceptions and special account setups.

Essential Functions

• Responsible for contacting customers for missing or inaccurate documents
• Research customer accounts and individual vehicles to identify non-compliance
• Review and validate customer reports provided, working with the customer as needed to make corrections
• Maintain departmental reporting requirements including but not limited to Salesforce cases
• Provide education and guidance to customers and the Sales Team
• Participate in renewal process as needed for bulk fuel and customer reporting

Additional Responsibilities

• Meets all outlined SLA and Quality goals established for the team and position.
• Perform other duties as assigned

Skills and Abilities

• Strong problem solving skills, team player, ability to influence others to action
• Strong oral and written communications skills                
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly  organized, with excellent time management skills
• Detail oriented with excellent follow-up practices   

Qualifications

• HS diploma or GED, required
• Two (2) years or more of related work experience, required
• Two (2) years or more related business experience in Fuel Tax, required
• MS Windows such working with windows and its components, desktop, taskbar, start menu, minimize/maximize/close function, drag/drop, copy/paste, rename, delete, recycle bin, and my computer
• MS Word such as including styles, mail merge, tabs, tables, columns and breaks, graphics, fields, headers and footers, working with margins, page orientation, and spelling/grammar
• MS Access such as using queries to display related information from two or more tables, construct selection criteria to extract specific records from tables and queries, and creating and utilizing pivot tables and charts based on query information

DOT Regulated
No

Pay for this position is $19-$20 an hour

Job Category

Compliance

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.