Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Senior Analyst of Demand Planning reports to the Director of Sales & Operations and owns the general market, sales, and supply chain analysis required to understand, predict, and enhance mobile phone sales and availability at Samsung’s largest account. This person oversees data collection, performance analysis, problem identification, and recommendations supporting mobile planning, operations, and customer demand. He/she meets customer needs while minimizing overall supply chain costs.

• Leads Weekly/quarterly S&OP process for Verizon Account across smartphones, tablets, and mobile enhancements.
• Responsible for the development of demand forecast to meet sales, financial, and inventory requirements for Samsung and the customer
• Collaborates cross-functionally (e.g., with Sales, Marketing, Supply Chain) to achieve a balance between smartphone inventory levels, purchase and sales targets and production capability
• Functions as the focal point to improve communications between headquarters and various internal/External stakeholders including Product Management and Marketing teams.
• Communicates daily between headquarters and local organization on production allocation, delivery requirements and inventory management. 
• Provides Sales & Marketing teams with frequent updates of product launch schedules from headquarters and against customer product delivery commitments. 
• Coordinates and escalates critical product availability, launch issues and sales demands with manufacturing leadership.
• Identifies sales target status and product requirements to ensure fulfillment of product development and delivery to achieve sales plans. 
• Supports exceeding quarterly and annual revenue, profit, and market share goals for assigned customer(s)
• Prepare Ad Hoc reports related to account team monthly/quarterly financials
• Lead and contribute towards driving sales goals and customer team success
• Involve day-to-day operations, including availabilities and product shipment, and collectively review customer OH and consumption.
• Manage Aging inventories, regularly reports to leadership, and determine clearance plan with coordination with teams.

Skills and Qualifications

• Bachelor’s degree in general business, operations management, supply chain, or a related field

• 4+ years’ experience in sales operations, supply chain management, or a related field

• Experience in high-volume retail environment, consumer electronics, or packaged goods

• Preferred experience in mobile/telecom industries

• The ability to develop and maintain excellent working relationships with all appropriate levels within and outside the company.

• Experience using advanced supply chain management, enterprise planning or financial planning systems is highly desired.  (SAP, etc.)

• Proven success in a highly dynamic, deadline-driven environment.

• Should have advanced MS Excel and MS PowerPoint knowledge and skills. 

• Strong communication, both written (PPT presentations) and oral skills.

• The ability to work either independently or in a team environment to achieve personal and team project goals, including the completion of assignments within and exceeding established time frames.

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.