You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Responsibilities

• Engage in improvement program on process streamline and service enhancement on policy administration

• Participate in requirement collection and clarification, check progress regularly and report potential risk and delay with recovery plans

• Prepare documentation and arrange training on new services and process flow to related stakeholders

• Meet milestone and deliver desired outcomes based on project schedule

• Take responsive action to keep project status on track and escalate on red flags

• Uplift the competency of team to increase operational efficiency and effectiveness

• Complete ad-hoc tasks assigned from supervisor from time to time

Requirements

• University graduate

• At least 5 years of working experience in life policy administration, with solid records on enhancement implemented

• Professional qualification such as LOMA and PMP is an advantage

• Adequate knowledge on product and operation process

• Good analytical and excellent communication skills, both in written and spoken languages, Mandarin is a must

• Good team player

• Hand-on PC skill in using MS office and Chinese Word Processing

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Customer Service / Operations

Posting End Date:

09/10/2024