We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

PRIMARY OBJECTIVES:

To actively contribute to the company vision of putting the world on vacation by managing and overseeing the day to day collections for finance and levies as well as the contract processing, underwriting, portfolio management, and cash management as required.

This includes administrative duties and customer communication as well as assisting in developing strategies to minimise collection portfolio loss, designing and administering collection processes, policies, and procedures.

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

• Regularly review the status of all accounts receivable including collections to ensure that accounts receivable maintains high currency rates
• Proper evaluation of the customer’s credit worthiness and establishing/maintaining of the customer’s credit limits
• Undertaking and overseeing credit worthiness checks and risk analysis in the department
• Ensure timely processing of all applications and contracts
• Assess and provide approval or decline financing for finance applications
• Cash application and batching using multiple internal and banking systems and currencies
• Account reconciliation
• Review daily postings to ensure correct application of monies
• Management of the month end process ensuring all aspects are considered and able to prepare, execute, review and analyse month end results including key drivers, trends and KPI's
• Ensure the robustness and integrity of data provided
• Ensure all audit requirements are met
• Maintain a thorough understanding of and comply with company/department policies and procedures, Club guidelines, regulations, Contract documents and relevant legislation  
• Maintain complete understanding and efficient use of various systems used by the company
• Planning ahead for work to be done, ensuring the completion of daily/weekly tasks
• Ensuring daily workflow and timelines are achieved with accuracy

• Ensure all communication with customers if of high quality and service
• Take responsibility of escalated issues/complaints for internal and external customers

• Adhere to all policies and procedures relating to Workplace Health and Safety ensuring the safety of yourself and all other people who may be effected by your conduct in the workplace

• Display a Count On Me! Service to all internal and external parties. 
• Display innovation through inspiring, creating and improving processes and products. 
• Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise
• Display leadership values by ensuring effective communication and respecting your peers and managers.  Support others within the team and empower each other wherever possible

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.