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Job Summary:

Under the direction of the Clinical Nurse Manager, the Burn/Wound Care Technician shall assist the RN in the delivery of inpatient/outpatient wound care in a clinic setting. Burn/Wound Care Technician must be positive and personable with the ability to interact with physicians, nurses, fellow staff members and patients. Will be required to work one-on-one patient care, change wound dressings, ordering of wound care supplies, prepare wound treatment rooms as well as answer phones, assisting with front office duties, assisting hyperbaric staff and keep a neat and organized environment in a steady paced clinic. Assists in the delivery of patient care appropriate to the level of his/her medical training.

Core Responsibilities and Essential Functions:

Department Operations:
- Professionally meets, greets and takes patients to treatments rooms
- Takes patient vital signs and records them in the patients record.
- Assists front office staff with admitting new patients to the center as well as process forms and data collection, as necessary.
- Assists patients into and out of exam rooms and hyperbaric room, as necessary.
- Prepares, sets-up, and unwraps wound dressings as directed by RN.
- Operates departmental photography equipment and maintains patients' photographic files as prescribed in departmental policy and procedure.
- Maintains unit inventory of wound care supplies as well as re-stocking of those supplies in the patient treatment rooms on a daily basis.
- Applies simple wound dressings as prescribed by the physician, under the direction of the RN.
- Assist Hyperbaric Technician with patient care, in the hyperbaric chamber room, as necessary.
- Assist in the preparation of specimens and cultures, with appropriate forms and deliver to lab.
- Maintains / ensures safety measures including those related to the physical environment, equipment and supplies.
- Participated in development activities within the center, in order to ensure current knowledge affecting work performed, (i.e., in-services, mandatory meetings, staff meetings, etc.).
- Supports clinical hyperbaric facility accreditation.
- Plans, provides and maintains a safe environment for patients, staff and families.
- Performs duties according to established procedures, protocols and professional standards.
- Participates in department and organizational performance improvement activities.
- Performs additional duties as required.
- Participates in Center Quality Assurance and Improvement.
- Attends Center meetings per Center standards.
- Complies with the dress code policy.
- Maintains Hospital and wound center policies and procedures, objectives, quality assurance policies, safety policies, and environmental and infection control policies. Incorporates HIPAA requirements in department policies and procedures.
- Shares accountability with the Center to maintain competencies required to meet job requirements.
- Participates in efforts to continually improve center operations QUALITY:
- Plans, provides and maintains a safe environment for patients, staff and families.
- Performs duties according to established procedures, protocols and professional standards.
- Participates in department and organizational performance improvement activities.
- Promotes a positive work environment as evidenced by quality service and positive staff attitudes. CUSTOMER SERVICE
- Remains sensitive to the needs and expectations of others; treats others with respect, dignity, and courtesy.
- Demonstrates interpersonal skills necessary to communicate effectively and positively with a wide variety of internal and external customers.
- Prepares the hyperbaric chamber, equipment, and materials as needed for patients undergoing hyperbaric oxygen therapy.
- Explains purpose and procedure of hyperbaric treatment of the patient.
- Prepares patient for procedures.
- Maintains patient confidentiality. Observes Patients Rights Policy and the Compliance Program and adheres to their requirements.
- Demonstrates cooperative interaction with coworkers.
- Works collaboratively with other departments in achieving patient care goals.
- Maintains flexibility in work assignments.

Required Minimum Education:

High school diploma Required or
equivalent. Required

Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.

• Basic Life Support or BLS - Instructor

Additional License(s) and Certification(s):

Required Minimum Experience:

Less than 1 year Six months previous experience in an outpatient clinic Preferred and
Demonstrates extensive experience in client relationship management. Required

Required Minimum Skills:

Strong communication, presentation, and customer relation skills.
Experience managing large complex projects and has strong project management skills.
Excellent analytical ability and interpersonal skills to communicate effectively with clients and other staff.
Leadership and ability to motivate others.

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