Regional Market Manager

Posted:
8/27/2025, 11:09:31 AM

Location(s):
Idaho, United States ⋅ Coeur d'Alene, Idaho, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity: 

The Market Manager will help lead efforts in maintaining and enhancing clients’ relationships using excellent client service skills. The Market Manager is the main escalation point for any client related inquiries. S/he acts as a liaison between different internal business partners and Resourcing Edge clients. The Market Manager assumes responsibility and accountability to meet or exceed the company’s performance goals, especially in the areas of quality, client retention and productivity. This position also maintains standard operating procedures and updates training materials.

As a key team member of Resourcing Edge (RE), the Market Manager has an integral role in supporting the mission of Resourcing Edge, to enable companies to focus on their success.

Key Responsibilities:

  • Lead and oversee daily operations of the PEO office, ensuring alignment with strategic goals and compliance with industry regulations.
  • Drive business growth by developing and executing sales strategies, managing client relationships, and identifying new market opportunities.
  • Manage cross-functional teams including HR, payroll, benefits administration, and client services to deliver seamless PEO solutions.
  • Ensure high levels of client satisfaction through proactive communication, issue resolution, and continuous improvement of service delivery.
  • Monitor financial performance, prepare budgets, and implement cost-control measures to achieve profitability targets.
  • Collaborate with executive leadership to develop and implement policies, procedures, and best practices across the organization.
  • Stay current on employment laws, tax regulations, and compliance requirements affecting PEO operations and client businesses.
  • Recruit, train, and mentor staff to build a high-performing, client-focused team culture.
  • Oversee technology systems and platforms used for HRIS, payroll processing, and benefits administration to ensure efficiency and data integrity.
  • Represents the company at industry events, networking functions, and client meetings to enhance brand visibility and market presence.

Traits & Competencies:

To perform the job successfully, an individual should have demonstrated the following traits and competencies:

  • Teamwork – Understands the organization and its business processes, products and services and is able to explain to clients so they understand RE plans, offerings, and capabilities.
  • Quality – Demonstrates completeness, accuracy, and timeliness in projects he/she leads to ensure quality.
  • Safety and Security – Observes/implements all safety and security procedures.
  • Initiative – Continually develop professional skills, update knowledge as new product releases occurs or product enhancements are implemented.
  • Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work by using innovative approaches and ideas.

Supervisor Responsibilities:

  • This person will oversee the daily activity & performance of the office staff, ensuring alignment with company goals.
  • Foster a positive and productive work environment.
  • Provide coaching, mentoring, and performance feedback to direct reports.

Preferred Skills:

  • Experience in a PEO organization is a plus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in an indoor office environment.

Required Experience:

  • Education and/or Experience
    • Bachelor’s degree preferred; or 6 plus years’ experience will be accepted in lieu of degree.
    • Five to Seven years of related management and/or leadership experience within a transferable environment including human resources management, client relationship management and service delivery. Demonstrated ability in customer service, and problem resolution is required.
    • Leadership experience in the field of either Human Resources or Payroll is preferred
  • Computer Skills – To perform this job successfully, an individual should be proficient in Microsoft Office, HRIS systems, PowerPoint, Outlook, etc.
  • Other Skills and Abilities
    • Demonstrate exceptional leadership by guiding cross-functional teams, fostering a culture of accountability and collaboration, and driving performance through clear communication, strategic direction, and consistent support.
    • Must be able to work in a fast-paced environment with the ability to multi-task.
    • Must have excellent oral, written and interpersonal communication skills.
    • Must have demonstrated ability to work effectively in a diverse workforce.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

 

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

 OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!